Install Microsoft Dynamics CRM Server 2013
Applies To: Dynamics CRM 2013
This section explains how to install Microsoft Dynamics CRM Server 2013. In addition, there is installation troubleshooting information and procedures to uninstall Microsoft Dynamics CRM Server 2013.
Important
For up-to-date information, see the Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online Readme.
Components installed during Microsoft Dynamics CRM Server Setup
This section describes what is installed during Microsoft Dynamics CRM Server Setup.
Microsoft Dynamics CRM Server 2013 installed configuration components
When you install Microsoft Dynamics CRM Server 2013, Setup creates the default folders listed in the following table.
Folder |
Comments |
|---|---|
SystemDrive:\Program Files\Microsoft Dynamics CRM\ |
Microsoft Dynamics CRM Server 2013 program files |
SystemDrive:\Program Files\Microsoft Dynamics CRM\LangPacks\<LanguageID>\Reports\MSCRM |
Contains a Microsoft Dynamics CRM subfolder that contains an .rdl file for each default report |
SystemDrive:\Program Files\Microsoft Dynamics CRM\LangPacks |
Location of Language Pack installations. Language Packs are downloaded and installed separately |
SystemDrive:\Program Files\Microsoft Dynamics CRM\Trace |
Stores trace file logs when tracing is enabled |
SystemDrive:\Program Files\Microsoft Dynamics CRM\CustomizationImport |
Location used to process data imports |
SystemDrive:\Program Files\Microsoft Dynamics CRM\Unzip |
Location used for unpackaging solutions |
SystemDrive:\Program Files\Microsoft Dynamics CRM\CRMWeb |
Microsoft Dynamics CRM website and Web services |
SystemDrive:\Program Files\Microsoft Dynamics CRM\CRMWeb\CRMReports |
Microsoft Dynamics CRM report services |
The following web components are added.
Component |
Name |
Description |
|---|---|---|
Application Pool |
CRMAppPool |
Microsoft Dynamics CRM Server Setup creates a separate application pool for the Microsoft Dynamics CRM application. |
Application Pool |
CRMDeploymentServiceAppPool |
Microsoft Dynamics CRM Server Setup creates a separate application pool for the Deployment Web Service. |
Site |
Microsoft Dynamics CRM |
Website for Microsoft Dynamics CRM. |
Applications |
XRMDeployment |
Facilitates the implementation of xRM deployments. |
Applications |
Help |
Services the Microsoft Dynamics CRM Help system for the application. |
The following Active Directory groups are added. When the Active Directory domain is set to Native Mode, this group must be of the type Domain Local Security or Universal Security.
Group |
Description |
|---|---|
PrivReportingGroup |
Privileged Microsoft Dynamics CRM user group for reporting functions. This group is created during Microsoft Dynamics CRM Server Setup and configured during Microsoft Dynamics CRM Reporting Extensions Setup. |
PrivUserGroup |
Privileged Microsoft Dynamics CRM user group for special administrative functions; including CRMAppPool identity (domain user or Network Service). The users who configure Microsoft Dynamics CRM Server 2013 must be added to this group. |
SQLAccessGroup |
All server processes/service accounts that require access to SQL Server; including CRMAppPool identity (domain user or Network Service). Members of this group have db_owner permission on the Microsoft Dynamics CRM databases. |
ReportingGroup |
All Microsoft Dynamics CRM users are included in this group. This group is updated automatically as users are added and removed from Microsoft Dynamics CRM. By default, all Microsoft Dynamics CRM Reporting Services reports grant Browse permission to this group. |
The following services are added.
Service |
Description |
|---|---|
Microsoft Dynamics CRM Asynchronous Processing Service |
Services asynchronous processes such as bulk email and workflow. |
Microsoft Dynamics CRM Asynchronous Processing Service (maintenance) |
Services asynchronous maintenance such as encryption key generation for authentication and database deletion clean up. |
Microsoft Dynamics CRM Unzip Service |
Handles the uncompressing of zipped files for data import. This service is installed as part of the Web Application Server role. |
Microsoft Dynamics CRM Sandbox Processing Service |
The Sandbox Processing Service server role enables an isolated environment to allow for the execution of custom code, such as plug-ins. |
Microsoft Dynamics CRM Monitoring Service |
Monitors all Microsoft Dynamics CRM Server 2013 server roles that are installed on the local computer. With this release of Microsoft Dynamics CRM, the service is used to detect expired digital certificates that may affect Microsoft Dynamics CRM 2013 services that are running in the deployment. The Monitoring Service does not perform any other monitoring tasks and does not transmit information outside the computer where the service is running. The Monitoring Service is installed with the installation of any Microsoft Dynamics CRM Server role and records events under the MSCRMMonitoringServerRole source in the Event log. |
Microsoft Dynamics CRM VSS Writer |
Provides an interface to backup and restore Dynamics CRM data by using the Windows Server Volume Shadow Copy Service (VSS) infrastructure. |
The following SQL Server components are added.
Component |
Name |
Description |
|---|---|---|
Databases |
MSCRM_CONFIG OrganizationName_MSCRM |
Microsoft SQL Server Setup creates the SystemDrive:\Program Files\Microsoft SQL Server\MSSQL<ver>\MSSQL\Data\ folder and Microsoft Dynamics CRM Server Setup installs the Microsoft Dynamics CRM configuration database and organization databases in it. |
SQL Server Jobs |
MSCRM_CONFIG.SiteWideCleanup |
Microsoft Dynamics CRM Server Setup creates one SQL Server job that is used for maintenance. |
Logins |
PrivReportingGroup ReportingGroup SQLAccessGroup MSCRMSqlLogin |
Microsoft Dynamics CRM Server Setup creates SQL Server logins for the PrivReportingGroup, ReportingGroup, and SQLAccessGroup Active Directory groups that are created. MSCRMSqlLogin is used for time zone conversions when you use dashboards and charts, and do queries using Advanced Find. When Microsoft SQL Server is enabled to use common language runtime (CLR), this can significantly improve performance for those features. Note By default, CLR is not enabled in Microsoft SQL Server. For more information about how to enable CLR, see Enabling CLR Integration. |
Other software installed during setup
If not already installed, the following software is installed for a Full Server during Microsoft Dynamics CRM Server Setup:
Note
The installation of some of these items such as Microsoft .NET Framework and SQL System Clr Types may require you to restart your computer before you can continue to run Microsoft Dynamics CRM Setup.
Microsoft SQL Reporting Service Report Viewer Control
Microsoft SQL Server Native Client
SQL System Clr Types
SQL Server Management Objects
Microsoft Application Error Reporting Tool
Microsoft Visual C++ Runtime Library
Windows Identity Foundation (WIF) Framework
Windows Server 2008 Web Server Role
Indexing Service (Windows Server 2008)\ Windows Search (Windows Server 2012)
Microsoft .NET Framework 4, which includes the following components:
Microsoft .NET Framework (required by Microsoft Dynamics CRM Server)
Windows Workflow Foundation (required by Microsoft Dynamics CRM Server)
Windows Presentation Foundation
Windows Communication Foundation (WCF) (required by Microsoft Dynamics CRM Server)
Microsoft Chart Controls for Microsoft .NET Framework
Microsoft Azure AppFabric SDK V1.0
Windows PowerShell
Microsoft URL Rewrite Module for IIS
File Server Resource Manager
The following topics describe step-by-step procedures to install Microsoft Dynamics CRM Server 2013 or upgrade from an earlier version.
In This Section
Microsoft Dynamics CRM Server 2013 installation
Upgrade from Microsoft Dynamics CRM 2011
Troubleshooting installation and upgrade
Install Microsoft Dynamics CRM Server 2013 on multiple computers
Set configuration and organization databases for SQL Server 2012 AlwaysOn failover
Configure an organization database for SQL Server 2008 database mirroring
Install Microsoft Dynamics CRM Server 2013 to use a Microsoft SQL Server 2008 cluster environment
See Also
Installing Guide for Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online
Microsoft Dynamics CRM Server 2013 Installation Instructions