Events (Dynamics 365 Channel Integration Framework 2.0 JavaScript API reference)
All client-side code is initiated by events and the events occur in Dynamics 365 Unified Interface. You associate s specific function in a JavaScript library to run when an event occurs. This specific function is called an event handler.
Each event handler specifies a function within a JavaScript library and the parameters that you can pass to the function. The JavaScript API provides methods that you can use to attach event handlers to the events.
Events
| Events | Description |
|---|---|
| CIFInitDone | Invoked when Dynamics 365 Channel Integration Framework 2.0 is loaded to determine if the APIs are ready to be consumed. |
| onclicktoact | Invoked when user selects the outbound communication (ClickToAct) field in a form. |
| onmodechanged | Invoked when the panel mode is manually toggled between Minimized (0), Docked (1), and Hidden (2). |
| onpagenavigate | Invoked when the main Unified Interface page navigation occurs. |
| onsendkbarticle | Invoked when the user selects the Send button in the Knowledge Base control. |
| onsizechanged | Invoked when the side panel width is changed. |
| onSessionSwitched | Invoked when the session is switched. |
| onSessionClosed | Invoked when the session is closed. |
| onPresenceChange | Invoked when the presence or availability state of the agent has changed either manually or programmatically. |