Refine email content in running journeys
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | 
Sep 1, 2024 |
- | Mar 2025 |
Business value
To maximize customer engagement, it's crucial for customer experience teams to regularly refine email content, ensuring that communication remains current, relevant, and impactful. You can now easily edit content, layout, links, buttons, or dynamic content in your email messages while a journey is running, without creating a new version or interrupting the customer experience.
Changing email messages in live journeys gives you more freedom and power over your email marketing campaigns and helps you respond to changing business or customer needs.
Feature details
Use the email editor to edit any email that's used in a live journey to adjust it to your changing business needs.
- Easily edit links and personalization in your live email messages without stopping your journey or creating new versions.
- Track the performance of your edited links and compare their performance to the original links.
- Get more control over your email content and optimize your engagement and conversion rates.
