Scenario: Settle a customer payment with an invoice

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

This scenario illustrates three simple examples of a settlement in which one payment is settled with one or more invoices. For more information, see Key tasks: Customer payments and settlements, About parameters for settlements in Accounts receivable, and Accounts receivable parameters (form).

Prerequisites

Fabrikam has sold products to customer 4050, Contoso, two times, and has also invoiced the customer two times. As of January 26, Contoso’s balance is 600.00.

Invoice number	Invoice date	Invoice amount
0100_FTI	January 15	100.00
0200_FTI	January 25	500.00

Option 1: Enter and settle a payment with transactions

On February 1, Fabrikam receives a payment from Contoso for 100.00. Arnie settles this payment with the first invoice, 0100_FTI, by following these steps.

1. Open the Accounts receivable Payment journal form, create a journal, and then click Enter customer payments.

2. In the Enter customer payment information field group, enter the payment information.

3. In the Select to pay grid, select invoice 0100_FTI.

4. Click Save in journal.

5. Close the form.

6. In the Payment journal form, click Post > Post to post the payment journal.

Contoso’s balance is now 500.00.

Option 2: Enter and settle a payment for a single invoice in a payment journal

On February 1, Fabrikam receives a payment from Contoso for 500.00. Arnie settles this payment with the second invoice, 0200_FTI, by following these steps.

1. Open the Accounts receivable Payment journal form, create a journal, and then click Lines.

2. In the Invoice field, enter 0200_FTI. Information about the customer is displayed automatically.

3. Click Post > Post to post the payment journal.

Contoso’s balance is now 100.00.

Option 3: Enter and settle a payment for multiple invoices in a payment journal

On February 1, Fabrikam receives a payment from Contoso for 600.00. Arnie settles this payment with invoices 0100_FTI and 0200_FTI by following these steps.

1. Open the Accounts receivable Payment journal form, create a journal, and then click Lines.

2. In the Account field, enter Contoso’s account, 4050.

3. Click Functions > Settlement.

4. In the Settle open transactions form, select the Mark check box on the line for both the 0100_FTI and 0200_FTI customer invoices.

5. Close the Settle open transactions form.

6. Click Post > Post to post the payment journal.

Contoso’s balance is now 0.00.

See also

Key tasks: Customer payments and settlements

Accounts receivable parameters (form)

About parameters for settlements in Accounts receivable

Scenario: Settle a customer payment with an invoice

Scenario: Automatic settlement and prioritization

Scenario: Cash discount handling for overpayments

Scenario: Settle a partial customer payment and settle the final payment in full before the discount date

Scenario: Settle a partial customer payment before the discount date with a final payment after the discount date

Scenario: Settle a partial customer payment that has multiple discount periods

Scenario: Use one customer payment to settle multiple invoices that span multiple discount periods

Scenario: Settle a partial customer payment that has discounts on credit notes