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Words and Software

Technical writing for Windows 10 (old: Intelligent Systems Service, Data Protection Manager, and Operations Manager)

Data disasters: stories

I always seem to find the most interesting stuff when I'm looking for something else. In this case,...

Author: Jeanie Decker (MSFT) Date: 04/20/2006

Looks like a file synchronization solution (Windows XP)

Tristank mentioned a Powertoy that sounded interesting, SyncToy for Windows XP. (An aside...I think...

Author: Jeanie Decker (MSFT) Date: 04/06/2006

How many results to display

Elinor Mills reports on CNET news.com that Microsoft is testing a change on the Windows Live search...

Author: Jeanie Decker (MSFT) Date: 04/03/2006

Microsoft Research and the first smiley

If I waited until Saturday (April 1) to post this, you might wonder if it was a joke. It's not. The...

Author: Jeanie Decker (MSFT) Date: 03/30/2006

Service Quality Monitoring, E.T., and Cary Grant

Listening to a presentation on Service Quality Monitoring (SQM), also known as Opt-In Customer...

Author: Jeanie Decker (MSFT) Date: 03/29/2006

IT pros - how do you use worksheets

If you've ever used any product documentation that included worksheets, checklists, or other job...

Author: Jeanie Decker (MSFT) Date: 03/28/2006

Our team motto

Every team should have a motto, and we've chosen ours. Deb, our content lead, got us each a bumper...

Author: Jeanie Decker (MSFT) Date: 03/23/2006

From list to diagram: modeling workflow

This week's lesson in the managing content projects class was on modeling workflows. Quite timely...

Author: Jeanie Decker (MSFT) Date: 03/21/2006

Metrics for content development

First off, notice how I used "content development" rather than "writing content"? The reason is that...

Author: Jeanie Decker (MSFT) Date: 03/19/2006

DPM and Single Instance Store (SIS)

The Single Instance Store (SIS) feature is useful for optimizing storage space, particularly for a...

Author: Jeanie Decker (MSFT) Date: 03/16/2006

Hotfixes on the DPM Server

Question: How do I identify which DPM hotfixes or service packs are installed on my DPM server?...

Author: Jeanie Decker (MSFT) Date: 03/13/2006

Data Protection Manager and time zones

The question: Is the time of a shadow copy the time on the file server or the DPM server? The...

Author: Jeanie Decker (MSFT) Date: 03/08/2006

Customizing a scheduled disk cleanup task

I've been waiting a week for Ed Bott to follow up on scheduling disk cleanup with the instructions...

Author: Jeanie Decker (MSFT) Date: 03/07/2006

TechFest 2006: What I Saw

Going to Microsoft's TechFest is a sure way to revive my thrill at working here. Picture it: the...

Author: Jeanie Decker (MSFT) Date: 03/02/2006

Feature comparison chart for R2

Kevin Remde (Full of I.T.) brings to our attention a great quick-reference chart of Windows Server...

Author: Jeanie Decker (MSFT) Date: 03/02/2006

Slide 1 of X: a solution for PowerPoint numbering

I just spent a frustrating half-hour on a search that isn't really part of my job but I couldn't...

Author: Jeanie Decker (MSFT) Date: 02/28/2006

The Read Me file

I considered titling this just Read Me so it would be both relevant and a clever imperative...

Author: Jeanie Decker (MSFT) Date: 02/23/2006

news! DPM and Microsoft Update

DPM added to Windows Server Update Services (WSUS) synchronization options in Microsoft Update

Author: Jeanie Decker (MSFT) Date: 02/21/2006

Opportunity: beta exams for developers

I'm not a developer but I got this invitation to several beta exams for the Microsoft Certified...

Author: Jeanie Decker (MSFT) Date: 02/21/2006

an Ode to disaster recovery

I cannot read most of Pamal's blog but I can read his delightful Ode to Disaster Recovery. How can...

Author: Jeanie Decker (MSFT) Date: 02/15/2006

Inside the usability lab

We're running the v2 "new protection group" wizard through usability testing this week, and I...

Author: Jeanie Decker (MSFT) Date: 02/14/2006

Great online thesaurus: Aiksaurus

This is my favorite online thesaurus to date, and I only just discovered it tonight while searching...

Author: Jeanie Decker (MSFT) Date: 02/14/2006

Finding information on the Internet, circa 1993

I went through my bookcases this weekend, getting rid of books I didn't want anymore, and came...

Author: Jeanie Decker (MSFT) Date: 02/12/2006

Paean to Paint

With Valentine's Day drawing near, Jensen Harris posed an interesting question on his blog last...

Author: Jeanie Decker (MSFT) Date: 02/10/2006

User interface (UI): content scrub

UI scrubs are now my favorite part of the product cycle. I joined the DPM team too late to...

Author: Jeanie Decker (MSFT) Date: 02/09/2006

Cheap and easy hot/cold pack

I've noticed that the one item I can almost guarantee will be in any given freezer in any...

Author: Jeanie Decker (MSFT) Date: 02/02/2006

System Center Essentials

Today I got to see a demo of System Center Essentials. There isn't much information on Microsoft.com...

Author: Jeanie Decker (MSFT) Date: 02/01/2006

Glossary terms: the search for the definition

I haven't mentioned working on the DPM version 2 glossary in awhile, but there's been steady...

Author: Jeanie Decker (MSFT) Date: 01/31/2006

Disk-to-disk-to-tape with DPM and Quantum

The DPM5500 -- cool name, eh? It's an appliance that integrates DPM with tape-based backup and...

Author: Jeanie Decker (MSFT) Date: 01/28/2006

How not to change a computer fan

Tristan tells the story of how he tried to replace the fan in his computer. My favorite part: "He...

Author: Jeanie Decker (MSFT) Date: 01/25/2006

Opinion on Data Protection Manager (DPM)

Check out the Since You Asked column in Computerworld to read Steve Duplessie's view on DPM. He...

Author: Jeanie Decker (MSFT) Date: 01/24/2006

Casual communication styles

Pixelpoke shares a whimsical Page Not Found link. While it's definitely grin-worthy, and therefore a...

Author: Jeanie Decker (MSFT) Date: 01/23/2006

Code names for Microsoft products

I could not find the webpage I wanted this morning. I tried several search engines, but I don't...

Author: Jeanie Decker (MSFT) Date: 01/20/2006

Home network planning tool

While searching for ideas on reorganizing my home network, I found a delightful tool for home...

Author: Jeanie Decker (MSFT) Date: 01/16/2006

To seed or not to seed

In the newsgroup for DPM, someone asked about seeding the DPM server:"Does anyone have any good...

Author: Jeanie Decker (MSFT) Date: 01/16/2006

Great opportunity for scripters!

Have you written any scripts for system administration? Now there's a place for them on...

Author: Jeanie Decker (MSFT) Date: 01/12/2006

DPM storage pool disks

The famous "chicken or egg" dilemma is similar to a common problem faced by tech writers -- what...

Author: Jeanie Decker (MSFT) Date: 01/11/2006

Why I must install Visual Studio 2005

I'm not a developer. I took a simplified Visual Studio basics course years ago, but I've never had...

Author: Jeanie Decker (MSFT) Date: 12/14/2005

How not to: examples of poor UI design

I apologize in advance -- the Interface Hall of Shame is curiously addictive. Do not go to this site...

Author: Jeanie Decker (MSFT) Date: 12/12/2005

We interrupt this thought to bring you...

...another announcement. I was thinking about globalization and localization on the drive in this...

Author: Jeanie Decker (MSFT) Date: 12/06/2005

Protecting an Exchange server by using DPM

Announcement! Knowledge Base article 909644, "How to use Microsoft System Center Data Protection...

Author: Jeanie Decker (MSFT) Date: 12/05/2005

Supported - what does that mean?

I had a friend who would install anything on his computer. "What they say is supported doesn't...

Author: Jeanie Decker (MSFT) Date: 12/02/2005

Are you going to run DPM with Windows Server 2003 R2?

Windows Server 2003 R2 is looming on the horizon, and it's time to plan our documentation for...

Author: Jeanie Decker (MSFT) Date: 11/29/2005

Need SP2 for XP or SP3 for Office? Order the CD

I've avoided updating a few family computers, the ones that use dial-up. It just takes too long. And...

Author: Jeanie Decker (MSFT) Date: 11/28/2005

DPM Frequently Asked Questions (FAQ) updated

The DPM FAQ has been updated. The changes in this refresh are as follows: Deleted "Can I protect a...

Author: Jeanie Decker (MSFT) Date: 11/22/2005

Lost product key: prevention

A surprising number of readers hit my post on John's lost product key problem. So when I came across...

Author: Jeanie Decker (MSFT) Date: 11/21/2005

Informal usability testing

This error message discussion took place back in 98 - I came across it yesterday when I was looking...

Author: Jeanie Decker (MSFT) Date: 11/18/2005

No more EULA?

You'll be seeing new terminology from Microsoft: Microsoft Software License Terms, and license terms...

Author: Jeanie Decker (MSFT) Date: 11/15/2005

Software installation the right way

Zman gives some good tips for polite software installation. I sympathize with his gripes because I'm...

Author: Jeanie Decker (MSFT) Date: 11/14/2005

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