msdyn_unifiedroutingdiagnostic Entity Reference

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The entity used to store unified routing diagnostic data.

Added by: Dynamics 365 UR Decision Engine Solution

Messages

Message	Web API Operation	SDK Assembly
Assign	PATCH [org URI]/api/data/v9.0/msdyn_unifiedroutingdiagnostics(msdyn_unifiedroutingdiagnosticid) Update ownerid property.	AssignRequest
Create	POST [org URI]/api/data/v9.0/msdyn_unifiedroutingdiagnostics See Create	CreateRequest or Create
Delete	DELETE [org URI]/api/data/v9.0/msdyn_unifiedroutingdiagnostics(msdyn_unifiedroutingdiagnosticid) See Delete	DeleteRequest or Delete
GrantAccess	GrantAccess Action	GrantAccessRequest
IsValidStateTransition	IsValidStateTransition Function	IsValidStateTransitionRequest
ModifyAccess	ModifyAccess Action	ModifyAccessRequest
Retrieve	GET [org URI]/api/data/v9.0/msdyn_unifiedroutingdiagnostics(msdyn_unifiedroutingdiagnosticid) See Retrieve	RetrieveRequest or Retrieve
RetrieveMultiple	GET [org URI]/api/data/v9.0/msdyn_unifiedroutingdiagnostics See Query Data	RetrieveMultipleRequest or RetrieveMultiple
RetrievePrincipalAccess	RetrievePrincipalAccess Function	RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccess Function	RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess	RevokeAccess Action	RevokeAccessRequest
SetState	PATCH [org URI]/api/data/v9.0/msdyn_unifiedroutingdiagnostics(msdyn_unifiedroutingdiagnosticid) Update statecode and statuscode properties.	SetStateRequest
Update	PATCH [org URI]/api/data/v9.0/msdyn_unifiedroutingdiagnostics(msdyn_unifiedroutingdiagnosticid) See Update	UpdateRequest or Update

Entity Properties

Property	Value
CollectionSchemaName	msdyn_unifiedroutingdiagnostics
DisplayCollectionName	Unified routing diagnostics
DisplayName	Unified routing diagnostic
EntitySetName	msdyn_unifiedroutingdiagnostics
IsBPFEntity	False
LogicalCollectionName	msdyn_unifiedroutingdiagnostics
LogicalName	msdyn_unifiedroutingdiagnostic
OwnershipType	UserOwned
PrimaryIdAttribute	msdyn_unifiedroutingdiagnosticid
PrimaryNameAttribute	msdyn_name
SchemaName	msdyn_unifiedroutingdiagnostic

Writable attributes

These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

• ImportSequenceNumber
• msdyn_completedon
• msdyn_decisionrulesetid
• msdyn_evaluation
• msdyn_inputdata
• msdyn_name
• msdyn_ocliveworkitemid
• msdyn_outputdata
• msdyn_ruletype
• msdyn_sequencenumber
• msdyn_startedon
• msdyn_targetobject
• msdyn_targetobjectIdType
• msdyn_unifiedroutingdiagnosticId
• msdyn_unifiedroutingrunid
• OverriddenCreatedOn
• OwnerId
• OwnerIdType
• statecode
• statuscode
• TimeZoneRuleVersionNumber
• UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
Format	None
IsValidForForm	False
IsValidForRead	True
IsValidForUpdate	False
LogicalName	importsequencenumber
MaxValue	2147483647
MinValue	-2147483648
RequiredLevel	None
Type	Integer

msdyn_completedon

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time when the rule execution was completed.
DisplayName	Completed On
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_completedon
RequiredLevel	None
Type	DateTime

msdyn_decisionrulesetid

Property	Value
Description	Unique identifier for Decision rule set associated with unifiedroutingdiagnostic.
DisplayName	Decision Rule Set Id
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_decisionrulesetid
RequiredLevel	None
Targets	msdyn_decisionruleset
Type	Lookup

msdyn_evaluation

Property	Value
Description	Evaluation
DisplayName	Evaluation
Format	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_evaluation
MaxLength	1048576
RequiredLevel	None
Type	Memo

msdyn_inputdata

Property	Value
Description	Input data
DisplayName	Input Data
Format	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_inputdata
MaxLength	1048576
RequiredLevel	None
Type	Memo

msdyn_name

Property	Value
Description	Name of the unifiedroutingdiagnostic record
DisplayName	Name
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_name
MaxLength	200
RequiredLevel	None
Type	String

msdyn_ocliveworkitemid

Added by: Dynamics 365 UR OmnichanelBase Dependency Solution

Property	Value
Description	Unique identifier for Conversation associated with unifiedroutingdiagnostic.
DisplayName	Work item
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_ocliveworkitemid
RequiredLevel	None
Targets	msdyn_ocliveworkitem
Type	Lookup

msdyn_outputdata

Property	Value
Description	Output data
DisplayName	Output Data
Format	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_outputdata
MaxLength	1048576
RequiredLevel	None
Type	Memo

msdyn_ruletype

Property	Value
Description	Rule type
DisplayName	Rule Type
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_ruletype
RequiredLevel	None
Type	Picklist

msdyn_ruletype Options

Value	Label
1	Demand Classification
2	Route To Queue
3	Skill Identification
4	ML
5	Prioritization
6	Assignment
9	Assignment Selection Criteria
11	Intake

msdyn_sequencenumber

Property	Value
Description	Sequence number
DisplayName	Sequence Number
Format	None
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_sequencenumber
MaxValue	2147483647
MinValue	0
RequiredLevel	None
Type	Integer

msdyn_startedon

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time when the rule execution was started.
DisplayName	Started On
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_startedon
RequiredLevel	None
Type	DateTime

msdyn_targetobject

Property	Value
Description	Unique identifier for the target object associated with unifiedroutingdiagnostic.
DisplayName	Target Object
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_targetobject
RequiredLevel	None
Targets	adx_inviteredemption,email,incident,msdyn_ocliveworkitem,queueitem
Type	Lookup

msdyn_targetobjectIdType

Added by: Active Solution Solution

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_targetobjectidtype
RequiredLevel	None
Type	EntityName

msdyn_unifiedroutingdiagnosticId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Unified Routing Diagnostic
IsValidForForm	False
IsValidForRead	True
IsValidForUpdate	False
LogicalName	msdyn_unifiedroutingdiagnosticid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_unifiedroutingrunid

Property	Value
Description	Unique identifier for Unified routing run associated with Unified routing diagnostic.
DisplayName	unified routing run wrapper
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_unifiedroutingrunid
RequiredLevel	None
Targets	msdyn_unifiedroutingrun
Type	Lookup

OverriddenCreatedOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time that the record was migrated.
DisplayName	Record Created On
Format	DateOnly
IsValidForForm	False
IsValidForRead	True
IsValidForUpdate	False
LogicalName	overriddencreatedon
RequiredLevel	None
Type	DateTime

OwnerId

Added by: Active Solution Solution

Property	Value
Description	Owner Id
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	ownerid
RequiredLevel	SystemRequired
Targets	systemuser,team
Type	Owner

OwnerIdType

Added by: Active Solution Solution

Property	Value
Description	Owner Id Type
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridtype
RequiredLevel	SystemRequired
Type	EntityName

statecode

Property	Value
Description	Status of the unifiedroutingdiagnostic
DisplayName	Status
IsValidForCreate	False
IsValidForForm	True
IsValidForRead	True
LogicalName	statecode
RequiredLevel	SystemRequired
Type	State

statecode Options

Value	Label	DefaultStatus	InvariantName
0	Active	1	Active
1	Inactive	2	Inactive

statuscode

Property	Value
Description	Reason for the status of the unifiedroutingdiagnostic
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	statuscode
RequiredLevel	None
Type	Status

statuscode Options

Value	Label	State
1	Active	0
2	Inactive	1

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
Format	None
IsValidForForm	False
IsValidForRead	True
LogicalName	timezoneruleversionnumber
MaxValue	2147483647
MinValue	-1
RequiredLevel	None
Type	Integer

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
Format	None
IsValidForForm	False
IsValidForRead	True
LogicalName	utcconversiontimezonecode
MaxValue	2147483647
MinValue	-1
RequiredLevel	None
Type	Integer

Read-only attributes

These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

• CreatedBy
• CreatedByName
• CreatedByYomiName
• CreatedOn
• CreatedOnBehalfBy
• CreatedOnBehalfByName
• CreatedOnBehalfByYomiName
• ModifiedBy
• ModifiedByName
• ModifiedByYomiName
• ModifiedOn
• ModifiedOnBehalfBy
• ModifiedOnBehalfByName
• ModifiedOnBehalfByYomiName
• msdyn_decisionrulesetidName
• msdyn_ocliveworkitemidName
• msdyn_targetobjectName
• msdyn_targetobjectYomiName
• msdyn_unifiedroutingrunidName
• OwnerIdName
• OwnerIdYomiName
• OwningBusinessUnit
• OwningTeam
• OwningUser
• VersionNumber

CreatedBy

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	createdby
RequiredLevel	None
Targets	systemuser
Type	Lookup

CreatedByName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdbyname
MaxLength	100
RequiredLevel	None
Type	String

CreatedByYomiName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdbyyominame
MaxLength	100
RequiredLevel	SystemRequired
Type	String

CreatedOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time when the record was created.
DisplayName	Created On
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	createdon
RequiredLevel	None
Type	DateTime

CreatedOnBehalfBy

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	createdonbehalfby
RequiredLevel	None
Targets	systemuser
Type	Lookup

CreatedOnBehalfByName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdonbehalfbyname
MaxLength	100
RequiredLevel	None
Type	String

CreatedOnBehalfByYomiName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdonbehalfbyyominame
MaxLength	100
RequiredLevel	SystemRequired
Type	String

ModifiedBy

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedby
RequiredLevel	None
Targets	systemuser
Type	Lookup

ModifiedByName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedbyname
MaxLength	100
RequiredLevel	None
Type	String

ModifiedByYomiName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedbyyominame
MaxLength	100
RequiredLevel	SystemRequired
Type	String

ModifiedOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time when the record was modified.
DisplayName	Modified On
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedon
RequiredLevel	None
Type	DateTime

ModifiedOnBehalfBy

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedonbehalfby
RequiredLevel	None
Targets	systemuser
Type	Lookup

ModifiedOnBehalfByName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedonbehalfbyname
MaxLength	100
RequiredLevel	None
Type	String

ModifiedOnBehalfByYomiName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedonbehalfbyyominame
MaxLength	100
RequiredLevel	SystemRequired
Type	String

msdyn_decisionrulesetidName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_decisionrulesetidname
MaxLength	200
RequiredLevel	None
Type	String

msdyn_ocliveworkitemidName

Added by: Dynamics 365 UR OmnichanelBase Dependency Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_ocliveworkitemidname
MaxLength	200
RequiredLevel	None
Type	String

msdyn_targetobjectName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_targetobjectname
MaxLength	1000
RequiredLevel	None
Type	String

msdyn_targetobjectYomiName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_targetobjectyominame
MaxLength	1000
RequiredLevel	None
Type	String

msdyn_unifiedroutingrunidName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_unifiedroutingrunidname
MaxLength	100
RequiredLevel	None
Type	String

OwnerIdName

Added by: Active Solution Solution

Property	Value
Description	Name of the owner
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridname
MaxLength	100
RequiredLevel	SystemRequired
Type	String

OwnerIdYomiName

Added by: Active Solution Solution

Property	Value
Description	Yomi name of the owner
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridyominame
MaxLength	100
RequiredLevel	SystemRequired
Type	String

OwningBusinessUnit

Added by: Active Solution Solution

Property	Value
Description	Unique identifier for the business unit that owns the record
DisplayName	Owning Business Unit
IsValidForForm	False
IsValidForRead	True
LogicalName	owningbusinessunit
RequiredLevel	None
Targets	businessunit
Type	Lookup

OwningTeam

Added by: Active Solution Solution

Property	Value
Description	Unique identifier for the team that owns the record.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	owningteam
RequiredLevel	None
Targets	team
Type	Lookup

OwningUser

Added by: Active Solution Solution

Property	Value
Description	Unique identifier for the user that owns the record.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	owninguser
RequiredLevel	None
Targets	systemuser
Type	Lookup

VersionNumber

Added by: Active Solution Solution

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	versionnumber
MaxValue	9223372036854775807
MinValue	-9223372036854775808
RequiredLevel	None
Type	BigInt

Related information

Introduction to Omnichannel for Customer Service
Developer guide for Omnichannel for Customer Service