What's new and planned for audience insights in Customer Insights
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in the audience insights capability of Dynamics 365 Customer Insights. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
This topic lists features that are planned to release from April 2021 through September 2021. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
Activities
This section lists changes to activities in Customer Insights.
Feature | Enabled for | Public preview | General availability |
---|---|---|---|
Additional semantics for activities | Users by admins, makers, or analysts | ![]() |
|
Activity timeline improvements | Users by admins, makers, or analysts | ![]() |
Data unification
This section lists updates to the data unification scenarios in Customer Insights.
Feature | Enabled for | Public preview | General availability |
---|---|---|---|
Improved status updates on match and merge runs | Users by admins, makers, or analysts | ![]() |
|
Additional conflict resolution policies | Users by admins, makers, or analysts | ![]() |
|
Generate unique customer IDs | Users by admins, makers, or analysts | ![]() |
|
Households identification | Users by admins, makers, or analysts | ![]() |
|
Reorder entities in the match process | Users by admins, makers, or analysts | ![]() |
To be announced |
Enrichment
This section lists updates to the data enrichment enhancements in Customer Insights.
Feature | Enabled for | Public preview | General availability |
---|---|---|---|
Guided experience for enrichments | Users by admins, makers, or analysts | ![]() |
|
Normalize addresses for enrichment | Users by admins, makers, or analysts | ![]() |
|
Separation of connections and enrichments | Users by admins, makers, or analysts | ![]() |
Extensibility
This section lists updates to the extensibility scenarios in Customer Insights.
Feature | Enabled for | Public preview | General availability |
---|---|---|---|
Export data to Azure Synapse Analytics | Users by admins, makers, or analysts | ![]() |
|
Improvements to export your customer data | Users by admins, makers, or analysts | ![]() |
|
LinkedIn ads integration | Users by admins, makers, or analysts | ![]() |
|
Microsoft Advertising integration | Users by admins, makers, or analysts | ![]() |
Intelligence
This section lists updates to the intelligence scenarios in Customer Insights.
Feature | Enabled for | Public preview | General availability |
---|---|---|---|
Prediction data usability report | Users by admins, makers, or analysts | ![]() |
Relationships
This section lists updates to relationships in Customer Insights.
Feature | Enabled for | Public preview | General availability |
---|---|---|---|
Visualization of relationships | Users by admins, makers, or analysts | ![]() |
|
Create relationships with multiple source customer entities | Users by admins, makers, or analysts | ![]() |
|
Multi-hop relationships | Users by admins, makers, or analysts | ![]() |
Segments
This section lists updates to new and updated capabilities around segments in Customer Insights.
Feature | Enabled for | Public preview | General availability |
---|---|---|---|
Improve business metrics with machine learning-powered segment suggestions | Users by admins, makers, or analysts | ![]() |
|
Revamped segment builder with new operators | Users by admins, makers, or analysts | ![]() |
|
Machine learning-powered suggested segments to improve engagement | Users by admins, makers, or analysts | ![]() |
To be announced |
System administration
This section lists improvements to administration in Customer Insights.
Feature | Enabled for | Public preview | General availability |
---|---|---|---|
Secrets in Azure Key Vault | Users by admins, makers, or analysts | ![]() |
|
Notifications for a process completion or failure | Users by admins, makers, or analysts | ![]() |
To be announced |
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.