SupportingWindows
Windows Supportability Team Blog
Understanding ATQ performance counters, yet another twist in the world of TLAs
Hello again, this is guest author Herbert from Germany. If you worked an Active Directory...
Author: Anonymous Date: 10/24/2014
Unable to restart server due to registry bloat over 2GB
Hello AskPerf! Pushing up a blog today to discuss the registry bloat issue that has been recently...
Author: Anonymous Date: 10/22/2014
RDP Fails with Event ID 1058 & Event 36870 with Remote Desktop Session Host Certificate & SSL Communication
Hello AskPerf! Sanket here from the Windows Platforms team here to discuss an issue with Remote...
Author: Anonymous Date: 10/22/2014
Updating Surface Pro 3 firmware (Cross Post)
Hi this is Scott McArthur and I just wanted to call attention to a blog that I worked on with some...
Author: Anonymous Date: 10/20/2014
Asset Tag Tool for Surface Pro 3
Hi my name is Scott McArthur and I want to call out a tool that recently came out that allows...
Author: Anonymous Date: 10/20/2014
Configuring Azure Virtual Machines for Optimal Storage Performance
In support, one of the most common questions we get is: How do I achieve the best disk performance...
Author: Anonymous Date: 10/14/2014
Windows 10 Preview available for review
Good morning AskPerf! It’s been a while since our last post, and we apologize for that. ...
Author: Anonymous Date: 10/14/2014
Virtual Machine Checkpoint fails with Access Denied when running on a Clustered Shared Volume
When you attempt to create a CheckPoint of a virtual machine that is running on a Cluster Shared...
Author: Anonymous Date: 10/01/2014
How to identify a driver that calls a Windows API leading to a pool leak on behalf of NT Kernel?
Hello my name is Gurpreet Singh Jutla and I would like to share information on how we can trace the...
Author: Anonymous Date: 09/12/2014
Announcing public availability of MBAM Compliance Data Cleanup Tool 2.5
We are happy to announce public availability of MBAM Compliance Data Cleanup Tool 2.5...
Author: Anonymous Date: 09/03/2014
We Are Hiring Windows Escalation Engineers in Charlotte, Dallas, and Redmond
Would you like to join the world’s best and most elite debuggers to enable the success of Microsoft...
Author: Anonymous Date: 08/28/2014
Windows Troubleshooting – Stop 9E Explained
What to do if a stop 9E occurs. How you can solve the issue yourself.
Author: Anonymous Date: 08/27/2014
Windows Troubleshooting – Special Pool
The Windows Support team has a new YouTube channel, “Windows Troubleshooting”. The first set...
Author: Anonymous Date: 08/27/2014
Hate to see you go, but it’s time to move on to greener pastures. A farewell to Authorization Manger aka AzMan
Hi all, Jason here. Long time reader, first time blogger. AzMan is Microsoft’s tool to manage...
Author: Anonymous Date: 08/21/2014
Deciphering Storport Traces 101
Welcome back to the CORE Team Blog -- Paul Reynolds here. In previous blogs, I wrote about how to...
Author: Anonymous Date: 08/19/2014
WMI: How to Troubleshoot WMI High Handle Count
Scenario Windows Management Instrumentation Service (Winmgmt) or WMI provider (wmiprvse.exe) is...
Author: Anonymous Date: 08/12/2014
WMI: How to troubleshoot High CPU Usage by WMI Components
Scenario Windows Management Instrumentation Service (Winmgmt) or WMI provider (wmiprvse.exe) is...
Author: Anonymous Date: 08/12/2014
WMI: High Memory Usage by WMI Service or Wmiprvse.exe
Scenario Windows Management Instrumentation Service (Winmgmt) or WMI provider (wmiprvse.exe) is...
Author: Anonymous Date: 08/11/2014
WMI: Repository Corruption, or Not?
Scenario Windows Management Instrumentation failing due to repository being corrupted The WMI...
Author: Anonymous Date: 08/08/2014
Troubleshooting WMI Series coming
Hello AskPerf! My name is Jeffrey Worline and I wanted to let you know that I will be writing...
Author: Anonymous Date: 08/07/2014
How to Monitor for Storage Account Throttling
For Azure Virtual Machines, we document storage limits of 500 IOPS per disk, and the guidance to not...
Author: Anonymous Date: 08/02/2014
It turns out that weird things can happen when you mix Windows Server 2003 and Windows Server 2012 R2 domain controllers
We have been getting quite a few calls lately where Kerberos authentication fails intermittently and...
Author: Anonymous Date: 07/23/2014
Windows Performance Monitor Overview
Hello AskPerf! My name is Matt Graham and I will be writing a high level overview of the...
Author: Anonymous Date: 07/17/2014
Deploy Windows to Surface Pro 3 using Microsoft Deployment Toolkit
Hi, my name is Scott McArthur and I am Senior Support Escalation Engineer on the Deployment/Devices...
Author: Anonymous Date: 07/15/2014
Deploying Surface Pro 3 Pen and OneNote Tips
Hi, my name is Scott McArthur and I am Senior Support Escalation Engineer on the Deployment/Devices...
Author: Anonymous Date: 07/15/2014
Learning Azure Service Management REST API through Powershell, and Azure CLI tools
Azure Service Management REST API is used by all the public tools provided by Microsoft to manage...
Author: Anonymous Date: 07/15/2014
Unable to setup AutoScale for Virtual Machines from the Azure Management Portal
You can set up AutoScale for your Cloud Services, Virtual Machines, Web Sites from the Azure...
Author: Anonymous Date: 07/14/2014
Azure Import/Export Service Error: The provided file doesn’t contain valid drive information
The Windows Azure Import/Export Service enables you to move large amount of data in or out of your...
Author: Anonymous Date: 07/12/2014
Event ID 2: Session "WindowsAzure-GuestAgent-Metrics" failed to start with the following error: 0xC0000035
You may notice the following error on an Azure VM in the event log under Applications and Services...
Author: Anonymous Date: 07/09/2014
Unable to add VM agent extension to Azure VM
[Update 7/17/2014] Azure PowerShell 0.8.5 has released which resolves the inability to use VM agent...
Author: Anonymous Date: 07/01/2014
How to Copy files to/from Azure Storage
If you are looking for a reliable way to copy files to or from Azure storage then this blog post...
Author: Anonymous Date: 06/28/2014
Is Offloaded Data Transfers (ODX) working?
Offloaded Data Transfers (ODX) was a new data transfer strategy that makes advancements in moving...
Author: Anonymous Date: 06/26/2014
Use port pings instead of ICMP to test Azure VM connectivity
Because the ICMP protocol is not permitted through the Azure load balancer, you will notice that you...
Author: Anonymous Date: 06/22/2014
Avoiding allocation failure error in Microsoft Azure
In some cases you may encounter an allocation failure error when you are trying to perform an action...
Author: Anonymous Date: 06/21/2014
Bugchecking a Computer on A Usermode Application Crash
Hello my name is Gurpreet Singh Jutla and I would like to share information on how we can bugcheck a...
Author: Anonymous Date: 06/19/2014
"Installing extensions on virtual machine..." does not complete on Azure VM
When creating a VM you may see that although provisioning completes successfully and the VM reaches...
Author: Anonymous Date: 06/18/2014
Taking a closer look at Microsoft Azure Maintenance to avoid downtime
We receive a lot of cases where the customer wants to know why their VM running in Azure was...
Author: Anonymous Date: 06/14/2014
Understanding ARM Assembly Part 3
My name is Marion Cole, and I am a Sr. Escalation Engineer in Microsoft Platforms Serviceability...
Author: Anonymous Date: 05/29/2014
2012R2 iSCSI Target Settings for Configuring a Specific Network
Let's say you have a 2012R2 iSCSI Target Server with multiple networks configured. We all know...
Author: Anonymous Date: 05/28/2014
Listener Certificate Configurations in Windows Server 2012 / 2012 R2
Hello AskPerf! Kiran Kadaba here to talk about configuring Listener Certificates. When we have the...
Author: Anonymous Date: 05/28/2014
How to determine Current Guest OS family - Only for Pass Instance (Web Role and Worker Role) Windows Azure PowerShell
Set Up Windows Azure Powershell ....
Author: Anonymous Date: 05/19/2014
How to move your Windows server VM running on Hyper-V to Microsoft Azure
Note: This blog post comes from Manoj Sehgal, Sr. Support Escalation Engineer from Microsoft Azure...
Author: Anonymous Date: 05/15/2014
Understanding ARM Assembly Part 2
My name is Marion Cole, and I am a Sr. Escalation Engineer in Microsoft Platforms Serviceability...
Author: Anonymous Date: 05/15/2014