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Azure Communications Gateway monitoring data reference

This article contains all the monitoring reference information for this service.

Learn about the data and resources collected by Azure Monitor from your Azure Communications Gateway workspace. See Monitor Azure Communications Gateway for details on collecting and analyzing monitoring data for Azure Communications Gateway.

Metrics

This section lists all the automatically collected platform metrics for this service. These metrics are also part of the global list of all platform metrics supported in Azure Monitor.

For information on metric retention, see Azure Monitor Metrics overview.

Supported metrics for Microsoft.VoiceServices/communicationsGateways

The following table lists the metrics available for the Microsoft.VoiceServices/communicationsGateways resource type.

  • All columns might not be present in every table.
  • Some columns might be beyond the viewing area of the page. Select Expand table to view all available columns.

Table headings

  • Category - The metrics group or classification.
  • Metric - The metric display name as it appears in the Azure portal.
  • Name in REST API - The metric name as referred to in the REST API.
  • Unit - Unit of measure.
  • Aggregation - The default aggregation type. Valid values: Average (Avg), Minimum (Min), Maximum (Max), Total (Sum), Count.
  • Dimensions - Dimensions available for the metric.
  • Time Grains - Intervals at which the metric is sampled. For example, PT1M indicates that the metric is sampled every minute, PT30M every 30 minutes, PT1H every hour, and so on.
  • DS Export- Whether the metric is exportable to Azure Monitor Logs via diagnostic settings. For information on exporting metrics, see Create diagnostic settings in Azure Monitor.

Category: Error

Metric Name in REST API Unit Aggregation Dimensions Time Grains DS Export
Active Call Failures

Percentage of active call failures
ActiveCallFailures Percent Average, Minimum, Maximum Region PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No

Category: Preview Call Protection

Metric Name in REST API Unit Aggregation Dimensions Time Grains DS Export
Bot Incoming Requests

Count of the total number of incoming requests to the AI Voice Services bot
ACGBotIncomingRequestsCounter Count Total (Sum) BotType PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No
AI Voice Services Incoming Requests

Count of the total number of incoming requests to AI Voice Services
ACGVBCIncomingRequestsCounter Count Total (Sum) <none> PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No
Fraud Detected Utterance Average

Average number of utterances per call before a scam is detected
AOCPVishingFraudDetectedHistogram Count Average, Minimum, Maximum BotType PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No
Fraud Alert SMS Sent Counter

Count of the total number of fraud warning SMSs sent
AOCPVishingSmsSentCounter Count Total (Sum) BotType PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No

Category: Traffic

Metric Name in REST API Unit Aggregation Dimensions Time Grains DS Export
Active Calls

Count of the total number of active calls (signaling sessions)
ActiveCalls Count Average, Minimum, Maximum Region PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No
Active Emergency Calls

Count of the total number of active emergency calls
ActiveEmergencyCalls Count Average, Minimum, Maximum Region PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No
SIP 2xx Responses Received

SIP 2xx Responses Received for both OPTIONS and INVITE SIP Methods by this Communications Gateway Resource from your Network
OPTIONS2XXReceived Count Total (Sum) Region, index PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No
SIP 2xx Responses Sent

SIP 2xx Responses Sent for both OPTIONS and INVITE SIP Methods by this Communications Gateway Resource to your Network
OPTIONS2XXSent Count Total (Sum) Region, index PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No
SIP 3xx Responses Received

SIP 3xx Responses Received for both OPTIONS and INVITE SIP Methods by this Communications Gateway Resource from your Network
OPTIONS3XXReceived Count Total (Sum) Region, index PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No
SIP 3xx Responses Sent

SIP 3xx Responses Sent for both OPTIONS and INVITE SIP Methods by this Communications Gateway Resource to your Network
OPTIONS3XXSent Count Total (Sum) Region, index PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No
SIP 4xx Responses Received

SIP 4xx Responses Received for both OPTIONS and INVITE SIP Methods by this Communications Gateway Resource from your Network
OPTIONS4XXReceived Count Total (Sum) Region, index PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No
SIP 4xx Responses Sent

SIP 4xx Responses Sent for both OPTIONS and INVITE SIP Methods by this Communications Gateway Resource to your Network
OPTIONS4XXSent Count Total (Sum) Region, index PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No
SIP 5xx Responses Received

SIP 5xx Responses Received for both OPTIONS and INVITE SIP Methods by this Communications Gateway Resource from your Network
OPTIONS5XXReceived Count Total (Sum) Region, index PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No
SIP 5xx Responses Sent

SIP 5xx Responses Sent for both OPTIONS and INVITE SIP Methods by this Communications Gateway Resource to your Network
OPTIONS5XXSent Count Total (Sum) Region, index PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No
SIP 6xx Responses Received

SIP 6xx Responses Received for both OPTIONS and INVITE SIP Methods by this Communications Gateway Resource from your Network
OPTIONS6XXReceived Count Total (Sum) Region, index PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No
SIP 6xx Responses Sent

SIP 6xx Responses Sent for both OPTIONS and INVITE SIP Methods by this Communications Gateway Resource to your Network
OPTIONS6XXSent Count Total (Sum) Region, index PT1M, PT5M, PT15M, PT30M, PT1H, PT6H, PT12H, P1D No

Metric dimensions

For information about what metric dimensions are, see Multi-dimensional metrics.

This service has the following dimensions associated with its metrics.

  • BotType

  • Region

    The Service Locations defined in your Azure Communications Gateway resource.

  • OPTIONS or INVITE

    The SIP method for responses being sent and received:

    • SIP OPTIONS responses sent and received by your Azure Communications Gateway resource to monitor its connectivity to its peers
    • SIP INVITE responses sent and received by your Azure Communications Gateway resource

Resource logs

Azure Communications Gateway doesn't collect logs.

Activity log

The linked table lists the operations that can be recorded in the activity log for this service. These operations are a subset of all the possible resource provider operations in the activity log.

For more information on the schema of activity log entries, see Activity Log schema.