ICtiAgentStateControl Interface

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM 2016

Represents the specialized interface for describing a hosted control that is used for processing and or displaying agent state information.

Namespace: Microsoft.Uii.Desktop.Cti.Core
Assembly: Microsoft.Uii.Desktop.Cti.Core (in Microsoft.Uii.Desktop.Cti.Core.dll)

Syntax

public interface ICtiAgentStateControl : ICtiEnabledControlConsumer

Public Interface ICtiAgentStateControl
    Inherits ICtiEnabledControlConsumer

	Name	Description
	IsManagersSet	Gets or sets a Boolean value that specifies whether manager is set.(Inherited from ICtiEnabledControlConsumer.)

	Name	Description
	SessionCloseEvent(SessionControllerEventArgs)	Called by CTI as a session is closing.(Inherited from ICtiEnabledControlConsumer.)
	SetAgentState(Guid, String, String, Boolean)	Sets the agent state to a given state.
	SetManagers(Object, Object)	Sets the managers.(Inherited from ICtiEnabledControlConsumer.)