Handle data file upload warnings and errors in Viva Glint
To upload your employee data to Viva Glint, you can use one of the following methods:
During the file upload process, you might experience the following kinds of issues:
- Warnings: These issues affect only specific rows or columns of data. The rest of the file can be processed successfully.
- Errors: These issues prevent the entire file from being uploaded.
Note: Whenever an error occurs during a file upload, the process fails and stops. If the file is affected by additional issues, those issues won't appear until the existing error is fixed. Therefore, you might experience further warnings or errors after you fix an error and re-upload the data file.
For more information about these issues and how to resolve them, see the following articles:
- Resolve file upload errors related to attributes
- Resolve file upload errors related to derived attributes
- Resolve file upload warnings related to duplicate data
- Resolve file upload warnings related to invalid or unexpected values
- Resolve file upload warnings related to manager hierarchy
If you still can't resolve the issues, contact Microsoft Support for further assistance.
Email notification
When warnings or errors occur during file uploads, Viva Glint admins are notified by email.
Upload from the People page
If the data file is uploaded from the People page in Viva Glint, admins receive an email message that summarizes data changes and errors when the upload is ready for review and confirmation. To download an error list, open the People page, and then select Review Upload > download errors.
Upload through SFTP
If the data file is uploaded through SFTP, users who are specified by the admin receive an email message that indicates Load succeeded or Load FAILED in the subject line when the upload is completed. If the upload is successful but contains warnings, the warnings are included in the body of the email message.
The following table lists possible status values for SFTP file uploads, indicates whether the email message contains warnings or errors, and specifies the actions that are required for admins.
| File upload status | Warnings or errors | Admin action |
|---|---|---|
| Succeeded | No | None |
| Succeeded | Yes | Review and resolve warnings |
| Failed | Yes | Review and resolve errors |
Note: SFTP upload notification messages can contain up to 100 lines of warnings and errors.
Activity Audit Log
Viva Glint admins can use the Activity Audit Log to download a complete list of errors and warnings for data upload failures and review other data import activities.
Note: The downloadable error files in the Active Audit Log contain a maximum of 1,000 rows per error category. For example, if there are more than 1,000 warnings for DUPLICATED_EMAIL, only the first 1,000 warnings are included in the file.