Outlook and Entourage Client Issues

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007, Exchange Server 2007 SP1

The topics in this section help you diagnose and resolve problems that you may have when accessing Microsoft Office Exchange Server 2007 with a Microsoft Office Outlook or Microsoft Entourage for Mac client. The issues that are discussed in this section are generally exhibited at the client level, but the root causes of the problems are found on the server that is running Exchange. Some of the symptoms that users may experience include the inability to log on to their mailbox, client/delegate issues, and slow performance including remote procedure call (RPC) dialog box pop-ups and erratic behavior.

The following topics will help you troubleshoot problems with end user mailbox issues, resource mailboxes, and calendar issues:

• Outlook and Entourage Users Experience Poor Performance When Using a Folder that Contains Many Items

• When You Use Outlook With an Exchange 2007 Mailbox, You Cannot Connect to Exchange 2007, and You Receive an Error Message

• We Recommend that the Manager and Delegates Use Outlook 2007 Service Pack 2 for Delegate Access in Outlook 2007

• Message Categories Are Lost When You Send Messages from an Exchange 2007 Mailbox

• Outlook and Entourage Client Issues

• Outlook 2007 Repeatedly Prompts for Credentials When Auto Account Setup Is Used Through a RPC over HTTP Connection

For More Information

For more information about troubleshooting Office Outlook 2007 client issues, see the Microsoft Office Outlook 2007 Solution Center. For more information about troubleshooting Outlook 2003 client issues, see the Microsoft Office Outlook 2003 Solution Center.