Set up shipping charges for online stores
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2
In Retail, you can define the following types of shipping charges for online orders:
A fixed amount for a range of order totals. This includes free shipping for order totals above a specified amount.
A fixed amount for each item.
A charge that is provided by the shipping carrier, which you can mark up by a specified percentage.
A percentage of the total.
You can also define a shipping charge for a mode of delivery, a group of modes of delivery, or all modes of delivery.
Note
Before you can specify shipping charges, you must create modes of delivery. For information, see Modes of delivery (form).
Click Retail > Setup > Charges > Auto charges.
Click New, and then, in the Level field, select Line.
In the Account code and Customer relation fields, do one of the following:
If you want the shipping charges to apply to a specific customer, select Table in the Account code field, and then, in the Customer relation field, select the customer.
If you want the shipping charges to apply to a group of customers, select Group in the Account code field, and then, in the Customer relation field, select the group.
If you want the shipping charges to apply to all customers, select All in the Account code field.
In the Mode of delivery code and Mode of delivery relation fields, do one of the following:
If you want the shipping charges to apply to a specific mode of delivery, select Table in the Mode of delivery code field, and then, in the Mode of delivery relation field, select the mode of delivery.
If you want the shipping charges to apply to a group of modes of delivery, select Group in the Mode of delivery code field, and then, in the Mode of delivery relation field, select the group.
If you want the shipping charges to apply to all modes of delivery, select All in the Mode of delivery code field.
On the Lines FastTab, click Add.
In the From amount and To amount fields, specify the transaction totals to which the shipping charge applies.
For example, if you want all orders below 100.00 to be charged 5.00 for shipping, and orders of 100.00 or more to have free shipping, add two lines that contain the following values:
On the first line, enter 0 in the From amount field, enter 100 in the To amount field, and enter 5 in the Charges value field.
On the second line, enter 100 in the From amount field, leave the To amount field blank, and enter 0 in the Charges value field.
If you want the shipping carrier to provide the shipping charge , in the Category field, select External.
For information about the other fields on the Lines FastTab, see Auto charges (form).