Set up modes of delivery
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2
This topic explains how to specify which modes of delivery are available to customers in your retail stores and online stores. You can also specify different modes of delivery for specific combinations of retail channels, products, and geographic areas.
To set up the modes of delivery that you offer your customers, follow these steps:
Click Procurement and sourcing > Setup > Distribution > Modes of delivery.
Click New or select an existing mode of delivery, and then, on the Retail channels FastTab, click Add line to add one or more channels that use the mode of delivery.
In the Choose organization nodes form, select an organization hierarchy.
Expand the Available organization nodes: list, select an organization node that includes the channels that you want to add, and then click Add >>.
When you have finished adding channels, click Close.
On the Products FastTab, specify which products to include or exclude from the mode of delivery. Click Add line to add one line, or click Add products to add multiple lines.
On each line, in the Category and Product fields, specify the product. If the product is a variant, select it in the Product variant field.
In the Line type field, specify whether to include or exclude the product from the mode of delivery.
For example, if all of your products except one use the mode of delivery, add two lines. On the first line, select ALL in the Category field, and select Include in the Line type field. On the second line, specify the product to exclude, and then select Exclude in the Line type field.
On the Addresses FastTab, click Add line to specify which countries or regions and states or provinces to include or exclude from the mode of delivery.
For example, if the mode of delivery does not serve Alaska or Hawaii, add three lines. On the first line, select USA in the Country/region field, and then select Include in the Line type field. On the second line, select USA in the Country/region field, select AK in the State/province field, and then select Exclude in the Line type field. On the third line, do the same to exclude Hawaii.