What's new and planned for Power Virtual Agents
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Power Platform product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
This topic lists features that are planned to release from April 2020 through September 2020. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released (see Microsoft policy).
- For a list of the previous wave's release plans, see the 2019 release wave 2 release plan.
- For a list of the next wave's release plans, see the 2020 release wave 2 release plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the day of release.
This check mark (
) shows which features have been released for public preview or early access and for general availability.
Bot configuration
Configure the bot to suit business needs.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Addition of a new data location Canada | End users by admins, makers, or analysts | - |  Apr 1, 2020 |
| Customizable bot behavior when no topic is triggered | Admins, makers, or analysts, automatically | - | Apr 1, 2020 |
| Create and manage Power Virtual Agents directly from Power Apps | Admins, makers, or analysts, automatically | - | Jun 30, 2020 |
| Single Sign-On | Admins, makers, or analysts, automatically | - | Jun 30, 2020 |
| HIPAA, SOC, and ISO compliance | End users by admins, makers, or analysts | - | Aug 6, 2020 |
Core authoring
Utilize the Power Virtual Agents conversational editor to construct your dialogs, add variables or synonyms, and incorporate Power Automate flows that enable you to connect to other systems.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Export and import bots using solutions | Admins, makers, or analysts, automatically | May 29, 2020 |
- |
| Pass context to a bot from the calling site | Admins, makers, or analysts, automatically | - | May 29, 2020 |
| Use global variables across topics within a bot | Admins, makers, or analysts, automatically | - | May 29, 2020 |
| Multiple users can edit topics at the same time within a bot | Admins, makers, or analysts, automatically | - | Jul 10, 2020 |
| Support for additional languages | Admins, makers, or analysts, automatically | May 29, 2020 |
Aug 24, 2020 |
Description of Enabled for column values:
End users, automatically: These features include change(s) to the user experience for end users and are enabled automatically.
Admins, makers, or analysts, automatically: These features are meant to be used by administrators, makers, or business analysts and are enabled automatically.
End users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their end users.
For a list of the countries or regions where Dynamics 365 business applications are available, see the International availability guide. For more information about geographic areas and data centers (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.