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Microsoft Teams Shared Devices licensing

  • Article
  • Applies to:
    Microsoft Teams

Microsoft Teams supports hybrid work scenarios and enables users to work in flexible spaces. The Microsoft Teams Shared Devices license was first introduced to designate certain devices including Teams phone devices deployed in common areas, Teams displays 1, Teams panels, and Android mobile phones as shared devices and license the additional software running on them with a shared use model.

The Teams Shared Devices license has now expanded to bring your own device (BYOD) rooms, such as a focus or huddle rooms, and bookable desks, unassigned seats arranged in a desk pool.  Associating a Teams Shared Devices license to these shared space accounts enables valuable usage analytics, reports, and insights in Teams Rooms Pro Management portal. These usage reports can help IT teams optimize shared spaces throughout the organization and gain valuable intelligence for planning and budgeting.

The license can still be applied per device as originally introduced. In addition, it can now also be applied to a BYOD room or a desk pool. The Teams Shared Devices license provides usage analytics, reports, and insights for one BYOD room or a desk pool that includes up to 8 bookable desks2. Customers who already utilize a Teams Shared Devices licensed device in a BYOD room are granted access to the inventory function and usage analytics and reports for that space through the Teams Rooms Pro Management portal3 without an additional add-on license.

For information about other Teams add-on licenses, see Microsoft Teams add-on licenses.

1 End of certification for Teams display devices is September 3, 2025. Microsoft will make commercially reasonable best efforts to maintain compatibility with the most recent version of the Teams apps provided to manufacturers for a period of two (2) years from this date. See the Microsoft Product and Services lifecycle for details.

2 Analytics, reports, and usage insights in Teams Rooms Pro Management for bookable desks available soon.

3 For BYOD rooms and desks, the Teams Shared Device license enables inventory, analytics, and reports but does not entitle access to the full set of Teams Rooms Pro Management capabilities that come with a Teams Rooms Pro-licensed meeting room.

The Microsoft Teams Shared Devices license includes the following service plans:

  • Microsoft Teams
  • Microsoft Teams Phone (Previously known as Phone System)
  • Microsoft Intune (Microsoft Intune Plan 1 and Plan 2)
  • Microsoft Entra ID P1
  • Exchange Online Plan (Cloud-based voicemail capabilities only.)

Important

You can't use an account that only has the Teams Shared Device license assigned to sign in to Teams using the desktop or web clients.

Teams Shared Devices license availability

The Teams Shared Devices license is available to purchase worldwide to commercial, public sector, GCC, GCC High, and DoD tenants.

To purchase the Teams Shared Devices license, you can choose your preferred purchasing channel: EA, EAS, EES, CSP, Web Direct, NCE - Customer led, and NCE - Partner led.

Acquiring Teams Shared Devices licenses

The Teams Shared Devices license can be purchased in the Microsoft admin center.

  1. In the Microsoft 365 admin center, go to Billing > Purchase services.

  2. Find the Purchase from Microsoft section, and select View products.

  3. Select the Collaboration and communication filter.

  4. In the product list, find Microsoft Teams Shared Devices, and select Details.

  5. Enter the number of licenses you need and the billing frequency.

  6. Select Buy.

The following articles will help you set up the various devices that use the Teams Shared Devices license.