Bring Your Own Device Rooms in Teams Pro Management portal

Bring Your Own Device rooms are identified as rooms with no Microsoft Teams Rooms. As an admin, you'll gain visibility of the Bring Your Own Device rooms and devices in the Teams Pro Management Portal upon logging in. To have access to the portal, you'll need at least one pro, premium, or Teams Shared Device (TSD) license.

  1. Open Pro Management Portal on https://portal.rooms.microsoft.com/ and navigate to Inventory.

  2. In the left navigation menu, select Planning and go to Inventory.

    Note

    For the devices to be captured in Pro Management Portal as Bring Your Own Devices, users need to plug the device into the laptop in the room and join a meeting. We require at least five unique users to report the devices, which will then be displayed in the Pro Management Portal as shared devices. Devices such as speaker, microphone, camera, display, etc can be plugged into a laptop and captured as shared devices in a BYOD room. ## Inventory page.

In the Inventory page, you'll find an overview of all the rooms within your organization. You can explore your organization's inventory and devices and you can find rooms based on specific groups (country, city, buildings) or by utilizing the search function.

There are two main tabs under Inventory: Rooms and Devices.

Rooms view

Screenshot of Inventory rooms tab.

This page provides a comprehensive summary of your rooms, featuring the following key insights:

  • The total number of rooms in your tenant categorized by type (Microsoft Teams Rooms, Bring Your Own Device).

    Note

    The Devices and Rooms association needs to be done in order to view your Bring Your Own Device rooms under the Rooms page.

  • Rooms by capacity: Distribution of rooms by capacity, with a breakdown into small, medium, and large rooms.

    The following table describes the columns in the Rooms view of Inventory.

    Column Description
    Display name Name of the room
    Capacity Illustrate the room's capacity number
    Room type Type of the room either Teams Rooms or Bring Your Own Device
    Licenses Type Type of license assigned to the room (for example, pro, premium, basic, standard, shared licenses, or unlicensed)

Below the headline, you'll find a table with specific information about each room:

Room detail view:

When you select a specific room, you'll see a new pane with two different pages, General and Inventory page.

  • The General page: Provides the following room information:

    Name The name of the room
    Seating Capacity The room's capacity
    OEM name The manufacturer name
    Resource account The account associated with the room
    Room address The physical address of the room (street, city, zip code, building, floor)
  • The Inventory page displays detailed information about the room's devices:

    Column Description
    Name Name of the device
    Type Type of device (for example, Microsoft Teams Rooms, TeamsPanel, camera.)
    Make Manufacturer name
    SerialNumber The device's serial number

Device view

Screenshot of Device view.

The Device page offers a comprehensive overview of device and room insights.

The Devices tab displays a table with device information. The devices are reported as grouped, which means if they are plugged in together, they are displayed as a group with the first device name as the primary device shown in the main device table.
The Number of devices column shows the number of devices in the group.
Select the device to view more details.

In the Device group details panel that opens up, a table displays all the devices in the group, allowing you to associate them with the specific room at once.

Column Description
Device display name Name of the device
Device type The category of the device (for example, panel, speaker)
Associated account The name of the room associated with the device.
Need action: Indicates if the device isn't yet associated with a room
SerialNumber The device's serial number

Device detailed view:

When you select a specific device associated with a room, a new page opens up displaying the following two tabs:

  • Configuration: This page displays information about the devices in the group including device serial number, product and vendor ID. Under the device information, the call-to-action button labeled "add a device to a room" can be used to initiate the devices and room association. Once the devices get added to the specific room, the room's information will also be displayed such as the room's name, capacity, location and license type.
  • Usage details: This page shows the room's usage report data for the selected period and can be accessible with a Teams Shared Device license assigned to the room resource account.

To add a device to the room

To associate a device with a room, the following two methods are available:

  • Use Import/Export function: You can use this function to export the inventory list via an Excel file and construct Bring Your Own Device rooms.

    1. In the Devices page, click Export to download the device inventory.
    2. Open the Excel file and verify that it contains all the devices and room information.
    3. In the Excel file, select the PERIPHERALS tab and fill out the Account or Display Name column for the devices listed.
    4. Save the file after associating the device with the specific room information.
    5. Go back to the Inventory Devices page and click Import to upload the modified file.
    6. Verify that the device-room association is updated successfully.

    Note

    In cases where the devices were not discovered or reported by Pro Management portal, admins can add those new devices using the import function. Device information such as the Product ID, Vendor ID, Serial Number, and Account information are required for the association to be done.

  • Manually associate discovered devices using Pro Management UI:

    1. Go to the device table.

    2. Select the specific device group with the Need Action banner.

    3. Click Add a room to this device.

    4. Select the desired room from the list to associate the devices with.

    5. Click Save.

      Screenshot of device room association.

Using the PowerShell script to collect peripheral information

To ensure seamless end-to-end user experience, peripherals such as audio-video bars located in rooms need to be associated or linked to a room account. To do this, you need to identify peripherals based on unique information such as product ID, vendor ID, and serial number.

You can use a custom script to get peripheral details from rooms to locate peripherals correctly and ensure they're mapped to the corresponding room resource account. The PowerShell script located here must be run with administrator permissions.

For detailed step-by-step instructions, see Get information for connected peripherals. After uploading information on peripherals, use the Teams Pro Management portal to confirm if they are associated to the correct rooms.

Peripherals automatically discovered by the Pro Management Portal

Devices are automatically discovered using your users' Teams client to send device data to Pro Management Portal. When a user enters the prejoin screen of a meeting, any connected displays and USB audio/video peripherals are scanned and transmitted to the cloud. These devices populate your Devices tab within the Inventory navigation.

At launch, only displays are supported, but USB audio/video peripherals will follow within a few weeks. Display ingestion is supported on Windows and Mac, whereas USB audio/video will only be supported on Windows.

Be aware that Microsoft can't guarantee that devices provide unique data like serial numbers, and this may cause errors or overcounting of usage. We recommend working with your OEM partners to ensure that their devices are providing unique serial numbers to the operating system via the USB descriptor or EDID.

Enabling automatic work location updates

You have the option to enable the automatic work location update policy for your organization or for a group of users. Automatic work location updates are designed to enhance the end user experience by making it easier to keep their work location up-to-date and connect with others when they are in the office. With the policy enabled, users will have the option to enable automatic work location updates. They can do so in Teams desktop client under Settings > Privacy > Sharing your work location. After users have opted-in, their work location will automatically update to In the office when they connect to a BYOD room, provided their work location was previously set to unknown or remote. The detected location will last until the end of their working hours. If they plug in after work hours, the location will be set until 11:59pm that day. This feature allows for a seamless transition between remote and in-office work, which enhances collaboration and communication within your team and other users.

Bring Your Own Device Usage Report

Important

A Teams Shared Device license is required to unlock the Bring Your Own Device room usage report. For more information about the Teams Shared Device, see Microsoft Teams Shared Devices licensing - Microsoft Teams | Microsoft Learn.

To view the Usage report for your Bring Your Own Device rooms:

  1. In the left navigation menu, select Reports.

  2. In the Reports page, select the BYOD Usage tab.

    Screenshot of Usage Report.

    The headlines provide few rooms’ insights described in the following table:

    Metrics Description
    Total rooms Total number of Bring Your Own Device rooms
    Unused rooms Number of Bring Your Own Device rooms with no calls
    Used rooms Number of Bring Your Own Device rooms used based on calls made
    Utilization Percentage of utilization of all Bring Your Own Device rooms across the tenant.
    Utilization = Total call duration (all rooms) / (Workdays * workday hour * Bring Your Own Device rooms)
    For example: If the tenant has 15 Bring Your Own Device Rooms, total call duration for all rooms is 300 h, work days = 10, work day hour = 8 h; then Utilization = 300/(10*8*15)= 25%
    Audio and video calls Will generate the duration of the audio call and video camera
    Overall call performance Overall Percentage of calls rated as “Good” out of the total calls in the room. Each call is evaluated and receives a Good, poor, Unknown rating.
    Total calls Overall number of calls made in Bring Your Own Device rooms

    Below the headline metrics, there's a table that provides a granular breakdown of individual Bring Your Own Device rooms, accompanied by specific metrics that illuminate each room’s usage and performance during the period selected.

    Column Description
    Display room name The designated name of the Bring Your Own Device room
    Room Type Will show as “Bring Your Own Device Room” as room type
    Utilization The percentage of total call duration spent in a Bring Your Own Device room during business hours in the selected period.
    For example, for a time period set to 10 Work days for room A, total call duration for room A is 12 h and Work Day Hour = 8 h; then room utilization = Total Call Duration in Room / (Work Days * Work Day Hour) = 12/(10*8) = 15%
    Total calls Total count of calls conducted in the room during the specified timeframe
    Call performance Percentage of calls rated as “Good” out of the total calls in the room. Each call is evaluated and receives a Good, poor, Unknown rating.

Bring Your Own Device call utilization detailed view

To see the call utilization view for each room, select the specific Bring Your Own Device room from the table. There will be a new pane, which gives a detailed view of devices call utilization based on selected period.

Note

Only rooms with Teams Shared Devices or Pro licenses and which are associated with their peripherals are shown in the Bring Your Own Device usage report.

Great news! for this first release, customers can utilize the Bring Your Own Device usage data without an additional Teams shared device license until April 8th, 2024.

Settings

Access Control & Configuration

Turning off automatic discovery & usage data collection in the Teams client

The Teams BYOD solution uses peripheral data crowdsourced from the Teams client application running on user's computers to discover peripherals as well as understand when those peripherals (and the rooms they are associated to) are used. No personally identifiable data is collected, but should you feel that this data collection is inappropriate for certain users or groups in your organization, you may use the following PowerShell commands to enable or disable BYOD data collection via a Teams policy setting, as well as get the current policy setting status, create a new policy, and remove a policy.

Warning

Disabling this policy setting for certain users will cause BYOD and desk usage information to cease flowing to the service. The Teams BYOD and Desk solution requires peripheral data sent from users to calculate usage reports for peripherals, BYOD rooms, and desks.

Get-CsTeamsBYODAndDesksPolicy
New-CsTeamsBYODAndDesksPolicy -Identity "Test"
Set-CsTeamsBYODAndDesksPolicy -Identity "Test" -DeviceDataCollection Disabled
Set-CsTeamsBYODAndDesksPolicy -Identity "Test" -DeviceDataCollection Enabled
Remove-CsTeamsBYODAndDesksPolicy -Identity "Test"

Configuring Cloud Data

BYOD Rooms and Desk management

This setting option is located under the General tab in Teams Pro Management portal and controls if peripheral data is ingested into the cloud service. This feature is currently enabled by default, but admins have the option to disable it with this function. Disabling this setting will stop showing any usage reports for BYOD rooms or Desks, and also remove the display of any devices in the Inventory section, though those devices will continue to exist in the database.

Delete Device Data

This setting option enables admins to delete all device management data for a specific user.

Inventory management permission

The inventory management permission in Teams Pro Management portal allows other users to view and manage the inventory management. You can create roles and grant other users permission to access inventory management and associate peripherals to rooms or desks.