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Scenario: Outlook Calendar Scan

  • Article
  • Applies to:
    Microsoft 365

Note

Microsoft Support and Recovery Assistant scenarios aren't available for new Outlook for Windows.

The Outlook Calendar Scan scenario scans a Microsoft Outlook calendar to identify and report issues that involve general settings such as permissions, free/busy publishing, delegate configuration, and Direct Booking settings. For more information, see Scan Outlook calendar by using Microsoft Support and Recovery Assistant.

In the full version of Microsoft Support and Recovery Assistant, the equivalent entry point for this scenario is Advanced diagnostics \ Outlook \ Create a detailed scan of my Outlook Calendar to identify and resolve issues.

Note: This scenario doesn't require that you use an elevated Command Prompt window.

Download the Enterprise version of the Assistant

Select the following button:

Download the Assistant

For complete details about how to run the Enterprise version of the Assistant, see Enterprise version of Microsoft Support and Recovery Assistant.

Available switches for the Outlook Calendar Scan scenario

The following switches are available for this scenario. They aren't case-sensitive. Unless noted as optional, the switches are required to run the scenario. You can use more than one optional switch.

Switch <parameter> Details Required/Optional
-S <scenarioname> Specify this switch and OutlookCalendarCheckTask as the value for the scenarioname parameter to run this scenario. Required
-AcceptEula Specify this switch to accept the End User License Agreement (EULA) and to run this scenario. Required
-P <Profile Name> Specify this switch and use the <Profile Name> parameter to identify the Outlook profile that the scenario has to scan. Optional
-LogFolder <Output Path> Specify this switch to force SaraCmd.exe to output scenario-specific logs to the folder that's specified by the <Output Path> parameter. Optional
-HideProgress Specify this switch to hide the progress display for this scenario. By default, the Assistant always displays the progress of tasks in the console. Optional

Sample commands

Here are some sample combinations of switches to run this scenario.

  • Sample 1

    To scan a calendar for the active profile in the instance of Outlook that's running, run the following command in a non-elevated Command Prompt window.

    Note: If Outlook isn't running, the calendar for the default Outlook profile will be scanned.

    SaRAcmd.exe -S OutlookCalendarCheckTask -AcceptEula

  • Sample 2

    To scan a calendar for the profile named MyProfile in the instance of Outlook that's running, run the following command in a non-elevated Command Prompt window.

    Note:

    • If Outlook is running, and the active profile isn't named MyProfile, the scenario will return an error result.
    • If Outlook isn't running, the profile that's named MyProfile must exist.
    SaRAcmd.exe -S OutlookCalendarCheckTask -AcceptEula -P MyProfile

  • Sample 3

    To scan a calendar for the active profile in the instance of Outlook that's running, and output log files to the C:\temp folder, run the following command in a non-elevated Command Prompt window.

    Note: The folder that's specified with the -LogFolder switch must exist and be writeable.

    SaRAcmd.exe -S OutlookCalendarCheckTask -AcceptEula -LogFolder C:\temp

  • Sample 4

    To scan a calendar for the profile that's named MyProfile in the instance of Outlook that's running, and hide the progress display in the console, run the following command in a non-elevated Command Prompt window:

    SaRAcmd.exe -S OutlookCalendarCheckTask -AcceptEula -P MyProfile -HideProgress

Detected conditions and results

When you run the Outlook Calendar Scan scenario by using the Enterprise version of the Assistant, you don't receive any prompts. This is a different experience from the full version of the Assistant. The following table describes the actions that the Enterprise version of the Assistant takes for each condition that's encountered by this scenario, and the corresponding output that's displayed.

Condition Action taken by the Enterprise version Output shown in the Command Prompt window
Scan completed successfully Exit the scenario 43: A complete Outlook Calendar scan was performed. See the Outlook configuration details at %localappdata%\saralogs\uploadlogs location.
Scan completed successfully by using a custom location (-LogFolder) Exit the scenario 43: A complete Outlook Calendar scan was performed. See the Outlook configuration details at the location specified by you.
The user didn't include the -AcceptEULA switch Exit the scenario 01: Please provide -AcceptEula to continue with this scenario. For additional information, please visit https://aka.ms/SaRA_CommandLineVersion.
Outlook isn't installed Exit the scenario 40: To run diagnostics for this scenario, please download and install Microsoft Outlook. For additional information, please visit https://aka.ms/SaRA-CalCheckDocs.
Can't identify user's profile Exit the scenario 41: Unable to complete this scenario as Microsoft Outlook profile is missing. For additional information, please visit https://aka.ms/SaRA-CalCheckDocs.
Failure to complete the scenario (for any reason) Exit the scenario 42: An error occurred while running this scenario. You can also try using the full SaRA version. For additional information, please see this article https://aka.ms/SaRA-CalCheckDocs.
Current active Outlook profile isn't the same as the profile that's specified by using the -P switch Exit the scenario 44: Unable to complete this scenario because the profile specified using the -P switch does not match the profile currently running in Outlook. Please close the Outlook application and try again. For additional information, please see this article https://aka.ms/SaRA-CalCheckDocs.
An installed version of Outlook isn't detected Exit the scenario 45: To run diagnostics for this scenario, please download and install Microsoft Outlook.