What's new and planned for Microsoft Cloud for Retail
This topic lists features that are planned to release from October 2024 through March 2025. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
For a list of the previous wave's release plans, go to 2024 release wave 1 plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
Application template for store operations
Retail workforce management streamlines operations and productivity.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Manage Store operations tasks in Teams | Users by admins, makers, or analysts |
Aug 1, 2024 |
Nov 2024 |
Copilot template for personalized shopping enhancements
Microsoft copilot template for personalized shopping lets any retailer provide shoppers with an AI expert who will help them find and buy the right items.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Show relevant content for personalized shopping | Users by admins, makers, or analysts | Jan 2025 | Mar 2025 |
| Enable plugin extensibility | Users by admins, makers, or analysts | Jan 2025 | Mar 2025 |
Retail data solutions in Microsoft Fabric
New retail data solutions will enable retail connectors to integrate external data sources, provide new use case templates, and data model management features.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Enhance retail industry data model | Users by admins, makers, or analysts |
Sep 27, 2024 |
Jan 2025 |
| Enhance retail data solutions | Users by admins, makers, or analysts |
Jun 1, 2024 |
Jan 2025 |
| Use prebuilt industry templates | Users by admins, makers, or analysts | Jan 2025 | Mar 2025 |
| Configure IDM extension with Sitecore OrderCloud connector | Users by admins, makers, or analysts | Jan 2025 | Mar 2025 |
Store Operations Agent in Copilot Studio
Store Operations Agent in Copilot Studio brings new Gen AI capabilities to associates in retail stores to enhance the in-store experience for customers.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Support for multilingual capabilities | Users by admins, makers, or analysts | Jan 2025 | Mar 2025 |
- You are able to opt into some features as part of early access on August 12, 2024, including all mandatory changes that affect users. To learn more, go to Early access FAQ.
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.