Known issue - PowerPoint add-in and Refresh Report API refresh date appears incorrect

When you use the Power BI add-in for PowerPoint, the last refresh time presented at the button of the add-in page isn't always updated after a refresh. Additionally, when you invoke the report.refresh() method from the powerbi-client SDK, an error is thrown, despite the underlying report data being successfully refreshed.

Status: Open

Product Experience: Power BI

Symptoms

When you use the powerbi-client SDK, you see that reports seem to not fully refresh, as the subsequent tasks fail to execute. When you use the Power BI add-in for PowerPoint, you see the last refresh time isn't always updated after a refresh.

Solutions and workarounds

To work around the powerbi-client SDK error, implement a try-catch block or Promise.catch to handle exceptions thrown when invoking the report.refresh() method. If follow-up tasks depend on a successful response, consider executing these tasks if a similar exception is encountered, until a permanent fix is deployed.

Next steps