What's new and planned for Dynamics 365 Sales
This topic lists features that are planned to release from April 2025 through September 2025. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
For a list of the previous wave's release plans, go to 2024 release wave 2 plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
Administration and extension experiences
Administration and extension options to configure and extend the capabilities in Dynamics 365 Sales.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Integrate with Exchange using server-side synchronization | Users, automatically | - | Feb 2025 | Apr 2025 |
Lead management
Enable sellers to effectively manage leads to generate a qualified pipeline.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Boost qualified pipeline with sales qualification agent | Users by admins, makers, or analysts | Mar 2025 | - | Apr 2025 |
| Expand qualified pipeline with leads from service interactions | Users by admins, makers, or analysts | Apr 2025 | - | - |
| Boost response rate by automating follow-up communications | Users by admins, makers, or analysts | Apr 2025 | - | - |
| Increase pipeline quality with intent-to-buy analysis | Users by admins, makers, or analysts | Apr 2025 | - | - |
| Provide your own tone of voice across all email communications | Users by admins, makers, or analysts | Apr 2025 | - | - |
Sales management and operations
Sales management and enablement capabilities to optimize sales operations.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Improve qualification rate by grounding agent in external data sources | Users by admins, makers, or analysts | Apr 2025 | - | - |
You are able to opt into some features as part of early access on February 3, 2025, including all mandatory changes that affect users. To learn more, go to Early access FAQ.
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.