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Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Customer Insights - Journeys. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
Enabled for | Public preview | Early access | General availability |
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Admins, makers, marketers, or analysts, automatically | ![]() |
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Business value
Use Copilot to receive timely in-app guidance in everyday language. You can also ask questions, which Copilot answers with references to the Dynamics 365 Customer Insights - Journeys documentation.
Feature details
- Ask natural language questions, like “How do I analyze the results of a specific journey?" or “How do I authenticate my domains?” to help with any task and receive actionable responses.
- Each response is backed by the product documentation with specific references to deepen your understanding.
Geographic areas
This feature will be released into the following Microsoft Azure geographic area:
- United States
See also
Responsible AI FAQs for the Customer Insights - Journeys copilot preview (docs)