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Receive in-app task assistance from Copilot

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Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Customer Insights - Journeys. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

Enabled for Public preview Early access General availability
Admins, makers, marketers, or analysts, automatically Mar 12, 2024 - -

Business value

Use Copilot to receive timely in-app guidance in everyday language. You can also ask questions, which Copilot answers with references to the Dynamics 365 Customer Insights - Journeys documentation.

Feature details

  • Ask natural language questions, like “How do I analyze the results of a specific journey?" or “How do I authenticate my domains?” to help with any task and receive actionable responses.
  • Each response is backed by the product documentation with specific references to deepen your understanding.

Geographic areas

This feature will be released into the following Microsoft Azure geographic area:

  • United States

See also

Responsible AI FAQs for the Customer Insights - Journeys copilot preview (docs)