Resource management home page

Important

Dynamics 365 Project Service Automation has evolved into Dynamics 365 Project Operations. For more information, see Project Service Automation Transition.

Applies to Project Service app version 3.x

Resources are the most important asset of a service-based organization. The ability to find and book the correct resources when you need them, and to keep them utilized, helps the organization meet revenue targets and customer satisfaction goals. The following articles are focused on the resource management capabilities of Dynamics 365 Project Service Automation:

• Manage resources
• Key concepts
• Fulfilling resource requests
• Proposing resources
• Booking resources
• Soft-book requirements
• Skills and proficiency models
• Resource management FAQ