Monitor how your consumption is tracking against your quota

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Marketing. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview Early access General availability
Admins, makers, marketers, or analysts, automatically - - Nov 1, 2021

Business value

You can now view your marketing contact and interaction quota together with consumption levels on the new quota page. This will allow you to better understand how your outreach changes over time. With the new licensing model in place, only those contacts that have been marketed to in the past 12 months will count toward the allocated marketing contact quota.

Feature details

Dynamics 365 Marketing tracks all your interactions with contacts and keeps a detailed record of the results of your marketing initiatives, including all the ways in which each contact interacts and responds, so you can measure performance and build more effective campaigns. The revised quota limits page monitors outbound marketing and real-time marketing quota and usage in one place.

Recent changes to our licensing model have ensured that stale contacts will no longer consume your quota. Marketing contacts that are not marketed to for 12 months will become regular contacts, releasing the allocated Marketing contact back into the pool, ready to be allocated to another contact. The new quota page calculates and displays your Marketing contact usage by taking this new rule into account.

See also

Quota limits (docs)