Supported metrics for Microsoft.Communication/CommunicationServices

The following table lists the metrics available for the Microsoft.Communication/CommunicationServices resource type.

Table headings

Metric - The metric display name as it appears in the Azure portal.
Name in Rest API - Metric name as referred to in the REST API.
Unit - Unit of measure.
Aggregation - The default aggregation type. Valid values: Average, Minimum, Maximum, Total, Count.
Dimensions - Dimensions available for the metric.
Time Grains - Intervals at which the metric is sampled. For example, PT1M indicates that the metric is sampled every minute, PT30M every 30 minutes, PT1H every hour, and so on.
DS Export- Whether the metric is exportable to Azure Monitor Logs via Diagnostic Settings.

For information on exporting metrics, see - Metrics export using data collection rules and Create diagnostic settings in Azure Monitor.

For information on metric retention, see Azure Monitor Metrics overview.

For a list of supported logs, see Supported log categories - Microsoft.Communication/CommunicationServices

Category Metric Name in REST API Unit Aggregation Dimensions Time Grains DS Export
Traffic Call Automation Callback Event

Count of the Communication Call Automation Callback events.
AcsCallAutomationCallbackEvent Count Count EventTypeName, Code, CodeClass, SubCode, Version PT1M Yes
Traffic Authentication API Requests

Count of all requests against the Communication Services Authentication endpoint.
APIRequestAuthentication Count Count Operation, StatusCode, StatusCodeClass PT1M No
Traffic Call Automation API Requests

Count of all requests against the Communication Call Automation endpoint.
APIRequestCallAutomation Count Count Operation, StatusCode, StatusCodeClass, ApiVersion PT1M Yes
Traffic Call Recording API Requests

Count of all requests against the Communication Services Call Recording endpoint.
APIRequestCallRecording Count Count Operation, StatusCode, StatusCodeClass PT1M Yes
Traffic Chat API Requests

Count of all requests against the Communication Services Chat endpoint.
APIRequestChat Count Count Operation, StatusCode, StatusCodeClass PT1M Yes
Traffic Rooms API Requests

Count of all requests against the Communication Services Rooms endpoint.
ApiRequestRooms Count Count Operation, StatusCode, StatusCodeClass PT1M Yes
Traffic Job Router API Requests

Count of all requests against the Communication Services Job Router endpoint.
ApiRequestRouter Count Count OperationName, StatusCode, StatusCodeSubClass, ApiVersion PT1M Yes
Traffic Email Service API Requests

Email Communication Services API request metric for the data-plane API surface.
ApiRequests Count Count Operation, StatusCode, StatusCodeClass, StatusCodeReason PT1M Yes
Traffic Advanced Messaging API Requests

Count of all requests against the Communication Services Advanced Messaging endpoint.
APIRequestsAdvancedMessaging Count Count Operation, StatusCode, StatusCodeClass, ChannelType, ApiVersion, MessageStatus PT1M Yes
Traffic SMS API Requests

Count of all requests against the Communication Services SMS endpoint.
APIRequestSMS Count Count Operation, StatusCode, StatusCodeClass, ErrorCode, NumberType, Country, OptAction PT1M Yes
Traffic Email Service Delivery Status Updates

Email Communication Services message delivery results.
DeliveryStatusUpdate Count Count MessageStatus, Result, SmtpStatusCode, EnhancedSmtpStatusCode, SenderDomain, IsHardBounce PT1M Yes
Traffic Email Service User Engagement

Email Communication Services user engagement metrics.
UserEngagement Count Count EngagementType PT1M Yes

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