How to configure Cisco 8851 MPP phone with a second multiline appearance of another user?
Where can I find documentation on how to configure a second multiline appearance on a Cisco 8851 (MPP) IP Phone with Teams? Does the Microsoft provisioning service configure the second line on the phone or do changes have to be made manually on the Cisco…
We don't support that country code. Use an email instead.
Hi! I am trying to add number to my account but I am getting the error in the title. I am from Croatia which is member of EU and I had number added to another microsoft account which I cannot add one to this account. What seems to be the issue and…
How can I get a missed call notification from a call queue in Teams phone?
We activated Teams calling for our company, and everything is working as expected except for one thing. We have an after hours group that can be called by customers in case of emergency. This group is build as a call queue with 10 members who all receive…
you are not setup to use this calling feature
when dialing out I get an error stating "you are not setup to use this calling feature". I have a pay as you go calling plan and the Teams Essentials with Phone license. A phone number with emergency calling configured is also assigned to the…
You cannot access this right now Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, or location that is restricted by your admin.
Hi, I am getting this error on signing in Teams App on my android phone. You cannot access this right now *Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, or…
How to setup account to learn and use Teams Admin Centre
Hi I notice you can not use your personal email to access the teams admin centre while taking the learning path... I can not use the work account as they have Team Admin which I can not access at this time. So to learn I need another way to take part in…
MS Teams Mobile-App crashes on iOS 18.1 after Add-In opening
Hello, we developed a Microsoft Teams Messaging Extension for Teams, the app is added public and published already. It is working fine on Windows MS Teams and Android MS Teams. Only issue is for iOS, after opening the Add-in in a Chat the app is…
I got a new phone cause old phone will not power up. But the authenticator keeps saying enter code that was sent to device. It's sending the code to device I can't use.
I got a new phone cause old phone will not power up. I received new phone today and trying to get tge authenticator up but the authenticator keeps saying enter code that was sent to device. It's sending the code to device I can't use.
Teams phone common area phone policy doesn't seem to affect the user it is applied to.
I currently have a teams phone common area phone policy applied to a user. When I sign into my Yealink MP54 it appears as though the policy is not applied correctly. The policy is supposed to make the phone have access to calls only and remove access to…
Teams calling issue
Hello Please i need your help on this issue. Since updating to the new version of Teams users cannot make calls by clicking a number on the CRM system. The users are licensed to make phone calls. Previously when a user clicked the number on the…
How to fetch the name of an app (teams) configured on the Microsoft Admin Center by a user.
I'm looking for assistance with retrieving the name of an app that is configured on the Microsoft Admin Center by a user. Could you please guide me on how to fetch this information?
Problem using Javascript to display browser pop-up when running the Microsoft Teams Personal app in a mobile environment
hi, I want to use Microsoft Teams' personal app on my mobile device. The personal app calls the existing webpage. This web page uses the window.open function to display a popup window. It works fine on iPhone, but not on Android. Does anyone know…
Can I retrieve call transcriptions that are not scheduled meetings?
In our company, we are looking into whether we can get call transcriptions from our customers who use the MS team phone feature - they are not calling tenants but instead external numbers to chase up invoices. I have seen a api endpoint Get Call…
Outgoing Teams calls marked as spam -OUTGOING CALLS MARKED AS SPAM. (Not inbound)
Our outgoing Teams calls are being marked as spam. How can we configure our OUTGOING calls to not be seen as spam. People OUTSIDE of our organizations are seeing our calls as SPAM. We make a call to someone OUTSIDE of our organization and the people…
Can the admin change the location of where call transcriptions are saved?
For teams calls (as a VoIP) - transcripts are normally stored within the admins oneDrive - 1.) Is it possible for the admin to change the path of where these are saved ? 2.) Can admins set different paths for transcripts? i.e calls from department…
Generating a wildcard certificate for direct routing used in an SBC
Greetings community, I have successfully set up an SBC to manage incoming and outgoing calls with Microsoft Teams using a single domain certificate. SIP options are functional, and calls proceed smoothly. However, I'm facing a challenge when attempting…
Teams calls marked as spam/scam
Our out going Teams phone calls are getting marked as spam by the recipients. Does anyone know how fix this? to fix this?
What is this recent chat of "Call Recorder Teams Prod"?
After getting off a call with a colleague through Microsoft Teams, a strange chat appeared called "Call Recorder Teams Prod". During the call there was no blurb that the call was being recorded nor that I knew so to my knowledge. What exactly…
Unable to sign in to Teams on Yealink phone (MP58)
Hello everyone I'm sorry if it's hard to understand as English is not my native language. I am currently using Teams Phone on a Yealink phone(MP58-WH), but since September I have been unable to sign in. The error details are as follows. "this device…
how to make phone calls from Egypt to Saudi Arabia using Microsoft teams
I live in Egypt and work remotely in company in Saudi , My manager want me to do calls to Saudi numbers using Microsoft teams what is the steps to subscribe in this feature from a to z