4,777 questions with Microsoft Exchange Online Management tags
Unable to verify exchange account on iPhone 15
The exchange email suddenly stopped working on my iPhone 15. After trying several times to get into it, I deleted the account and tried again. Still nothing so I changed the password on my Mac and all devices to match. Still can't get it on my iPhone…
Outlook Mailbox
Hello Please i need your help on this issue. We do not have retention policy shows in the compliance center. It only shows in some individual mailboxes. I need assistance to ensure that our outlook mailboxes are kept securely is essential for potential…
Proxy Email showing up instead of primary email address in Outlook, how can I fix this?
Hello, A user's email is showing their proxy address instead of their real email. What is the proper way to fix this issue as the admin. For more context when making a new user, I will create them in AD, and under Attribute Editor I find the procy…
Emails missing in Exchange on Mac after outage yesterday.
Microsoft Exchange went down yesterday and I have had trouble getting my Apple Mail on my Mac to work with it since. I've been able to delete and reload on my phone and iPad but there a lot of emails missing from the account. Any idea how to get them…
Outlook 2021 does not connect to Office 365 on one Account
Using testconnectivity.microsoft.com brings the error on one user mailbox and also Outlook 2021 does not connect. These Error Occurs more often the last days on different Tenants. Most of the time only one user is affected. The next day it works again…
Does not getting any IP address after publishing MX record for M365 Portal
Dear Expertise, We are facing an issue with updating the MX record in the Microsoft 365 portal. After publishing the MX record, no IP address is being assigned to it. When we noticed this, we contacted our DNS provider, but they confirmed that they do…
How to send an email on behalf of distribution group?
A distribution group email address is a virtual email address used for delivering emails to the entire group of specific users. I'd like to use it for the "From" field, so the recipient could simply reply and all group members would receive the…
Inbox Retention policies
Hi, We need a retention policy that deletes all items older than 90 days from the Inbox folder in primary mailbox but doesn't delete items from the Inbox in the Online Archive. Is this configuration possible? How?
What can I do to fix Resource is unhealthy and shouldn't be accessed for Exchange 365?
I have been trying to get a new MRM policy to apply for an Exchange Online user, but have been failing over a 4 day period with the same error message. The user has an Archive mailbox enabled, and the policy was newly created to permanently delete all…
How to fix Error Acquiring Token
I'm getting this error whenever i try to connect to Exchange online using PowerShell as Admin and I can't figure out how to fix it. Error Acquiring Token: Unknown Status: Unexpected Error: 0xffffffff80070520 Context: (pii) Tag: 0x21420087 (error code…
How to send an meeting invite automatically to new joiners and employees who are added in group/DL? Is there any way for this do get this done?
How to send an meeting invite automatically to new joiners and employees who are added in group/DL? Is there any way for this do get this done?

Converting Soft-deleted EOX Mailboxes to Inactive EOX Mailboxes
Hello. In our organization we are prone to actioning PATI requests (Public Access to Information). So when an employee leaves, we must retain the mailbox almost indefinitely. Moving forward, an active retention policy that converts any un-licensed user…
Equipment resource meetings question
Hello Please i need your help on this issue. We’ve started using the IHC-Bond/Versa equipment resources and had a question. Is there a way to make the rooms not private so that we can see who booked the instruments and other comments in the reservation…
Locate user email via ImmutableId or InternetMessageId
Hi I need to locate about 50 messages from a Purview report via InternetMessageId and/or Immutaleld tag. Does anyone have experience with this? Trace does not work seem to work in Exchange. thanks
how to exclude a domain from anti-spam policides
how do I stop a domain from being filtered by MS Anti-Spam
unable to delete a DL.
Hi All I have a distribution list (DL) in Exchange Online. However, when I search for it in the Exchange Admin Center or Microsoft 365 Admin Center, I cannot find it. I can see the DL in PowerShell, but not in the GUI. Get-EXORecipient -ResultSize…
unable to install CU
Hi All, I am trying to upgrade Exchange Server 2016 to the latest CU. I am currently on Exchange Server 2016 CU23 Nov23SU and attempting to upgrade to Exchange Server 2016 CU23 Nov24SUv2. However, I am encountering the following error. Please guide me.
when i run the connect-exchangeonline to connect it it should open a authentications window but it gives the error A window handle must be configured. See https://aka.ms/msal-net-wam#parent-window-handles At C:\Program Files\WindowsPowerShell\Modules\Exc
when i connect-exchangeonline i get this error : A window handle must be configured. See https://aka.ms/msal-net-wam#parent-window-handles At C:\Program…
issue of hiding a user from global address list
I have a hybrid Exchange environment with single Exchange 2013 and all mailboxes in M365. I simply liked to use Exchange PowerShell to hide a user from the global address book but received the error. Please advise. Tried: Set-Mailbox -Identity…

Unable to get full list of users with Legal Hold
Hello All, I tried this command to get all users who are placed on Holds Get-Mailbox -ResultSize unlimited | where{$_.InPlaceHolds -ne $null} | FL DisplayName,PrimarySmtpAddress,RecipientTypeDetails,InPlaceHolds | Export-Csv -Path…