Disable call quality survey after call ends

IBN 4,441

Hello

Please i need your help on this.

We have a lot of users, that disabled the teams survey option in their setting. But still they are somethings (less, but still sometimes) presented the "how was the call quality" + star rating question at the end of a call.

How do we stop this forever?

Jonathan Sackett 10 Reputation points

2023-01-25T17:13:07.69+00:00

I set options to stop receiving call quality survey, but I still get them. It's not every time, but it is unwanted.
Anthony Hollingsworth 15 Reputation points

2023-01-30T14:27:49.5+00:00

Please allow the call quality prompt to be disabled, its incredibly annoying
Richard Ronteltap 5 Reputation points

2023-02-09T08:31:49.9233333+00:00

This is indeed very annoying and imo shows a lack of respect from MS for its customers;

to make a privacy option to disable something and then ignore that option.
Mueller Bernd 15 Reputation points

2023-02-17T09:16:00.2066667+00:00

completely unacceptable behavior to ignore the privacy settings - I guess this might be violating European laws.
Patrick Henry 196 Reputation points

2023-02-21T14:25:03.2+00:00

Can you imagine, how idiotic it would be if Verizon or AT&T bothered you, every 10 calls, or even every 10K calls asking about "call quality"?

STOP! STOP!

LEAVE ME ALONE TO USE YOUR APP. IF CALL QUALITY WAS BAD YOU WOULD HEAR ABOUT IT!
Patrick Henry 196 Reputation points

2023-02-24T14:25:48.1766667+00:00

"How was the call quality?"

STOP!
Dennis van Mierlo (DALM) 5 Reputation points

2023-03-07T09:10:21.2466667+00:00

Microsoft, if you want my user voice... Stop asking me for my user voice. It's Annoying, with a capital 'A'!
Peter Huiskens 47 Reputation points

2023-03-21T10:05:26.4+00:00

Yes Microsoft, please give us the ability to disable this , in preferency by gpo like when it was in the skype for business days.

SFB was an app focused on calling and it worked great.

Now teams has a calling feature which is poorly working...

It feels a bit like the time where we had pda's with phone features or phones with pda functions. ...

Both were terrible
cAstEL® Castellari 20 Reputation points

2023-03-22T11:13:05.6966667+00:00

PLEASE STOP HOW WAS THE QUALITY QUESTION
Patrick Henry 196 Reputation points

2023-04-10T13:34:55.48+00:00

HURR DURR HOW WAS THE CALL QUALITY TODAY?
Marsh, Tab 5 Reputation points

2023-06-15T14:09:05.7433333+00:00

Oh yes, it IS possible. Microsoft can put a check box for "don't ask again"! I don't understand why they don't really want to listen. Like changing the Start menu and many other VERY minor issues that they could fix.
Sam Calder 0 Reputation points

2023-06-21T05:46:50.2866667+00:00

Deleted <sorry - misread the question>
Cristian Ceobanu 0 Reputation points

2023-07-17T12:50:54.5+00:00

Same request!
Chuck Welch 10 Reputation points

2023-07-26T17:59:03.2466667+00:00

If enough people would click 1 star evertime it popped up, it would skew the data making the survey useless to Microsoft. I click 1 star everytime
Elise Mellor 0 Reputation points

2023-08-09T01:03:40.0933333+00:00

"How was the call quality?"
One star.
"Why?"
Could have been an email.
Patrick Henry 196 Reputation points

2023-08-22T13:45:09.49+00:00

Imagine if the phone on your desk was so insecure and idiotic, that after every phone call, it sent this to your printer?

HOW WAS THE CALL QUALITY HURR DURR?

HOW WAS THE CALL QUALITY HURR DURR?

HOW WAS THE CALL QUALITY HURR DURR?
Gavin Harrington | Pensar IT 10 Reputation points

2023-09-20T11:10:40.1933333+00:00

I am growing so sick of these feedback nags, I have progressed from always providing the lowest rating with a polite comment on the unwanted feedback nag, to a one-star rating with profanity.
Larsson Robert (6) (Consultant) 15 Reputation points

2023-12-19T10:43:38.23+00:00

Since Microsoft ignores this, the only solution seems to be to not use Teams.
Colin Campbell 5 Reputation points

2024-03-12T13:55:43.21+00:00

Like a needy girlfriend, Teams keeps begging to know how she is doing... I'd rather just let it know when it sux.
Het Shah 7 Reputation points

2024-03-21T05:45:48.9366667+00:00

Hello,

Try the policy below to turn of Teams feedback and surveys to see if that helps

https://learn.microsoft.com/en-us/powershell/module/teams/new-csteamsfeedbackpolicy?view=teams-ps

Create new Teams feedback policy

“New-CsTeamsFeedbackPolicy -identity "New Hire Feedback Policy" -userInitiatedMode disabled -receiveSurveysMode disabled”

Assign policy to a user:

“Grant-CsTeamsFeedbackPolicy -Identity ******@contoso.com -PolicyName "New Hire Feedback Policy"“

Let me know if that works by upvoting this comment.

Thank you.
Patrick Henry 196 Reputation points

2024-05-21T19:11:08.2066667+00:00

This might be fixed. I haven't gotten the prompt recently.
Deleted

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Patrick Henry 196 Reputation points

2025-01-31T13:35:08.9733333+00:00

No fixed. I still get these regarded "HOW WAS THE CALL QUALITY" prompts.
Kis, Thomas 0 Reputation points

2025-03-04T09:21:56.9633333+00:00

super ANNOYING: Microsoft, fix this ASAP!! (after 2 years of complains, still nothing).
Patrick Henry 196 Reputation points

2025-03-07T19:34:01.74+00:00

This is so regarded and annoying.

JUST STOP!

CAN YOU IMAGINE IF YOU GOT AN EFFING SURVEY FROM VERIZON AFTER EVERY OTHER CALL?

JUST STOP YOU IDIOTS!
Patrick Henry 196 Reputation points

2025-03-11T12:38:10.0566667+00:00

Thank goodness they added a super important "Skin Tone" for emojis feature. But they can't allow normal users to disable this stupid call quality survey.

6 answers

PrairieNerd403 0 Reputation points

2024-10-24T19:51:26.7433333+00:00

The steps provided at: https://cloudcompanyapps.com/2021/07/01/disable-microsoft-teams-call-quality-survey/ do the job. I can verify this works - applied it to our whole enterprise.
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Disable call quality survey after call ends

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