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Hi!
Can someone kindly help me get out of this situation with HLK Studio, please? I am an new to it.
I have a test machine which seems always to be stuck at status "Initlaisating" when viewed in HLK Studio -> Configuration -> Machine Management. I cannot get it out of that state. I did once manage it but it later got stuck again after a reboot. A reinstall did not fix this.
The interesting thing (for me) is that in HLK Manager -> My Machines the system in question shows as "ready". There, I can schedule tests on it (e.g. DF- InfVerif) and they run and return results. (They fail, FYI, but I am not asking about that right now.) But I cannot do anything more than this and the features I need from HLK Studio remain unusable because my test system is not ready.
Server: Windows Server 2019 server with "Windows Hardware Lab Kit - Windows 10" Controller 10.1.15063.0 . No domain configured.
Client: Windows 10 Pro 1803 build 17134.1304 server with "Windows Hardware Lab Kit - Windows 10" 10.1.15063.0
I had thought this was an issue specific to the client release of Windows 10 but I also tried with Windows 10 build 19041 and 19043 with the same results so I am guessing there is something up with my server configuration. It could be something simple I've missed although I have been through the a number of guides and documents, no of which refer to this symptom.
A couple of posts on other forums refer to firewall and UAC controls, and I have disabled both completely with no obvious effect. (The install process did ask me if I wanted to allow a port to be opened and I agreed to that.) Do I need to have change UAC/Firewall settings before installing the client part of HLK from HLKInstall share?
Does anyone have experience and advice regarding this situation?
Thanks in advance
AD
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I met the same problem. The TestClient is Ready status in HLKManagement, but it keeps Initializing in HLK Studio.
Did any work way find out for this case?
Thanks
Best Regards
Sorry to hear this but I'm afraid I cannot help you.
I did not manage to solve this problem.
For us, in the end, we chose to use drivers signed only attestation mode.
Regards,
Aidan