Why Windows 11 does not support Intel Core i7-6500U CPU @ 2.5Ghz Processer ?

NAVEEN KUMAR 86

I have Dell Inspiration 5559 laptop with Intel Core i7-6500U CPU @ 2.5Ghz,PC Health Check showing error 'The processer isn't supported for Windows 11

Regards

Naveen kumar

Alper Aydin 46 Reputation points

2021-10-26T09:18:52.293+00:00

I have the same processor of Intel. It is really disappointing situation. Also for Intel. Have a look at Apple? They are everytime supporting old generation PC's with the new softwares. INTEL i7, 2.5GHZ processor is not compatible with the new Windows 11. I will never buy Intel processor PC and never select Windows.
ian holland 26 Reputation points

2021-10-29T11:36:33.747+00:00

I have the same problem I checked the list and with the compatible CPU's under the windows 21H1 version and under intel our chip set is listed in the range of compatible CPU's but health check gives the not supported, both Dell and Windows help told me its out of their control what health check is doing????? they refused to help. I have looked on Dell website and all they want you to do is buy a new computer, they are even selling the same computers as what I already have but with windows 11 on them so I would like to know what they are doing to make them windows 11 ready but wont help us out????
N W 16 Reputation points

2021-11-04T13:57:01.767+00:00

Hi. Greetings from southern California!

I have an HP Envy, with the i7-6500u processor, also with 2.5 GHz, and with Version (not Build) Windows 10 21H1. On this list:

https://learn.microsoft.com/en-us/windows-hardware/design/minimum/windows-processor-requirements#windows-client-edition-processors

...it indicates the i7-6500u is compatible. It's likely some MS programmer didn't include in when designing the PC Health Check program. Perhaps when they composed, or copied and pasted the list of compatible processors, they inadvertently skipped this one. Consequently, they need to add this back in to their list.

My real concern: whether my old version of MS Office will work. I have the one where I don't pay monthly fees, and I like it that way. I also have Adobe CS6, but who the heck knows if these programs will work once the upgrade is completed. Anyone know of a list of compatible programs?

Thanks, and good luck!
yuzi abe 6 Reputation points

2021-11-19T07:36:20.623+00:00

Hello Naveen

I think it is Microsoft goal to contribute to Intel sales.
Chad Brown 16 Reputation points

2021-12-31T19:24:14.593+00:00

It doesn't make sense when you consider MANY of the Surface PRO 4 devices run Intel Core i7-6500U CPU @ 2.5Ghz Processer. Crazy. You would think MS would want the Surface customers on Windows 11.
John Thompson 1 Reputation point

2022-01-08T16:23:29.163+00:00

Some of these posters crack me up - never buy an Intel again. OK. Cuz there are no AMD processors on the not supported list? Switch to Apple? OK, I'm sure you never met anyone that was upset their headphone jack was gone. Or their USBB3 port. Or their video out. Or their phone was unable to upgrade. Sure. But, to the actual point, Microsoft hasn't communicated WHY this particular CPU is not on the supported list. I DO HAVE THREE OTHER Windows PC's that are already upgraded, and I KNOW Microsoft wants everyone to Upgrade! Microsoft - fix the problem instead of just presenting it to us.
Đặng Trường Phúc 1 Reputation point

2022-05-21T13:21:55.52+00:00

My mom using dell 5559 but im install "PC Health Check" I can see "The processer isn't supported for Windows 11"
TPM 2.0 OK
RAM minimum 4GB :8GB OK
Secure Boot OK
Your PC 6 years ago
BIOS DATE: 9/16/2015
Ellis Fox 0 Reputation points

2023-03-02T14:39:48.56+00:00

i have the exact same laptop, and im p sure its bc this processor doesnt have the tpm 2.0 module. it is required to upgrade to windows 11
Saman Heidari 0 Reputation points

2023-07-09T07:25:14.55+00:00

It is definitely not in the list of CPUs supported by Windows 11

But you can install windows 11 manually. I test it.

https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-22h2-supported-intel-processors

and

https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors
Saman Heidari 0 Reputation points

2023-07-24T09:01:36.3266667+00:00

no problem. I install manually windows 11.

its work normally in Core i7-CPU 6500U @ 2.5Ghz Processor
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Colm Gaffney 0 Reputation points

2024-11-22T11:22:46.38+00:00

How do you install windows 11 manually?

My system shows Processor Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz, 2592 Mhz, 2 Core(s), 4 Logical

But not getting any options to install Windows 11

Accepted answer

Hamza Husam 111 Reputation points

2021-11-02T23:32:35.103+00:00

I have the same problem also.. It's really bad news!
especially with such expensive and powerful processor!

I think we must to think seriously about switching to Apple devices, as they are more stable and we can update IOS periodically regardless of the processors or generation of Macbook
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7 people found this answer helpful.
John Thompson 1 Reputation point

2024-11-22T15:05:10.13+00:00

That's funny - my gal just got back from the Apple store yesterday where they told her that her MacBook cannot install the current IOS. Sorry, no more. That's funny. Well, like my Windows 10 Notebook, it still runs (and, by the way, my other two Dell notebooks and all three of my Dell Desktops installed Win11 a LONG time ago and work fine).
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16 additional answers

Velid 16 Reputation points

2021-11-29T12:28:16.643+00:00

I did as well, by changing registry to allow install for unsupported CPUs.

Everything works great and so far updates are just working fine.
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1 person found this answer helpful.
Thaya Nagarajah 6 Reputation points

2021-11-29T14:55:36.793+00:00

Hi, "changing registry" could you please let me know what registry entry needs to be changed and how did you change it? Thank you

CTP99 6 Reputation points

2021-11-30T22:28:46.84+00:00

Can you please share the details about how to install .

juergen wiechmann 0 Reputation points

2023-07-18T11:19:16.7133333+00:00

Changing registry, that sounds difficult ? What do I have to do in this case? Can you give the community a helpful hint? Thanks in advance !

Sami Ullah 0 Reputation points

2024-05-26T18:33:43.2033333+00:00

Please guide how you change registry?

Hezekiah 0 Reputation points

2024-06-05T22:40:42.6633333+00:00

I followed the instructions in the link below to edit the Registry. This worked for me to upgrade to Windows 11 version 22H2 with my Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.59 GHz.

https://windowsreport.com/install-windows-11-on-unsupported-processor/
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Reza-Ameri 16,996 Reputation points

2021-10-23T16:54:22.627+00:00

Unfortunately, your processor is not compatible with the Windows 11.
You may look into the list of compatible processors for the Windows 11 on:
https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors
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NAVEEN KUMAR 86 Reputation points

2021-10-24T06:03:20.443+00:00

HI Reza Ameri

Thank you for reply

i know the list of compatible processors .
but my question is why it is not supported .
coz my processor was highly processor . even old generation processor is supported . but my high performed processor was not supporting why ?
why the diffrence between old and new ?

Reza-Ameri 16,996 Reputation points

2021-10-24T16:00:45.813+00:00

Microsoft change requirements and supporting CPU for devices which are following new principles and they have lower likelihood of crashing and error and with higher security. Take a look at:
https://learn.microsoft.com/en-us/windows-hardware/drivers/develop/dch-principles-best-practices
https://blogs.windows.com/windows-insider/2021/08/27/update-on-windows-11-minimum-system-requirements-and-the-pc-health-check-app/
You may open start and search for feedback and open Feedback Hub app and file a report and suggest your processor to be supported.

ian holland 26 Reputation points

2021-10-29T11:41:22.303+00:00

Scroll down until you see Under the windows version 21H1 in the supported CPU's you will find our CPU listed in the intel column, but the check program is saying that it isn't compatible

Hossein Alipour 6 Reputation points

2021-11-19T19:15:49.747+00:00

I could successfuly install windows 11 on my lenovo 300 15isk which has i7 6500u. I'm not sure how they say it's not supported.
the lenovo website also did not list my laptop as windows 11 supporter too. but it's working great so far for me!

Raibatak Bandyopadhyay 1 Reputation point

2022-02-15T10:33:07.017+00:00

@Reza-Ameri have you checked this list of supported processors for upgrading to Win 11 from Win 10 V21H1
https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-21h1-supported-intel-processors
and from Win 10 V21H2
https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-21h2-supported-intel-processors

Question: If processor i7-6500U is not compatible with Win 11 why it is even in the list of upgrade from Win10 V21H1 BUT not from Win10 V21H2?

Baffling.. eh?

Andrew Petrakis 1 Reputation point

2022-04-11T19:10:59.547+00:00

According to Microsoft on supported processors, this processor is on the list. I have looked several times. There is something wrong with the PC health check.
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Gary Schaff 121 Reputation points

2021-11-19T09:26:40.593+00:00

Rather than re-post the entire presentation here, please refer to my response to this frustrating issue (unless people want me to also post it in full here, including graphics?). Hopefully this is ok with the moderators here. I felt comfortable posting an external URL here because it is microsoft's own domain. I just didn't otherwise know how to format a proper internal link here.

https://learn.microsoft.com/en-us/answers/questions/633489/according-to-microsoft-34i7-6500u-processor34-is-s.html

Thanks,
//Gary
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Velid 16 Reputation points

2021-12-01T12:14:36.333+00:00

For all of those interested in installing Windows 11 on unsupported CPUs (or TPM): The easy way to install Windows 11 on unsupported CPUs.

I followed this instruction and installed Win 11 on 2 i7 6500U laptops and on 2 different CPUs.
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Why Windows 11 does not support Intel Core i7-6500U CPU @ 2.5Ghz Processer ?

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