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Developer Subscription: Unable to use phone issue

Geeb 116 Reputation points
2021-10-08T12:49:42.623+00:00

I am attempting to subscribe to an Developer tenant (https://developer.microsoft.com/), but when I am prompted to enter my phone number to get an SMS text, it gives me this error:

"We're unable to send the code to that number. Please provide a valid cell phone number and try again. MS-CorrelationId: 24293d63-b93d-44c1-b2c1-83978132fb5d"

The phone number is valid and works just fine with other products and services that require SMS/MFA texts.

What is the issue?

Microsoft 365 Publishing
Microsoft 365 Publishing
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line. Publishing: The process of preparing, producing, and releasing content for distribution or sale.
623 questions

31 answers

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  1. Harvey Specter 1 Reputation point
    2022-11-19T19:15:32.097+00:00

    I have the same problem. And no phone number works.

    0 comments
  2. Deborah B 1 Reputation point
    2022-12-01T12:28:33.673+00:00

    I'm having the same problem, some days I'm trying
    Has anyone found the solution yet?

  3. Dũng Nguyễn Hoàng 1 Reputation point
    2022-12-11T06:12:06.58+00:00

    Are there any solutions yet? I'm still facing the same problem.

    0 comments
  4. Joyce Cajegas 0 Reputation points
    2023-06-03T11:26:52.64+00:00

    it's June 3 2023 and i face the same issue

    0 comments
  5. Luis Garcia 1 Reputation point
    2023-06-21T18:11:05.41+00:00

    Hi Everyone

    I from Colombia. In my case it worked for me but I tried with my cell phone number but the error showed up so tried entering another one (brother's cell phone) and worked!!

    0 comments

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