Guests access to Teams meetings issue

Question

I have MS 365 for Business - I have set up a number of Teams and added guests to them. I have gone into the settings to allow guest access to Team etc. I have sent out invites to guests for a Team meeting BUT only some can access the meeting - others were unable to access the meeting via Teams app or online app. Is this an issue in my settings or is it their end and if so what info can i give them to enable them to access the meetings- thank you

Answer 1

Hi Robin-9189,

You could check if your turn on guest access correctly by this article:
https://learn.microsoft.com/en-us/microsoftteams/guest-access-checklist.

Answer 2

Thank you - i have checked settings in as much as guests can join etc but I will definitely read that article thank you
Here is a screenshot of what one guest had when trying to log in

Answer 3

Hi @Robin-9189,

Here is a quite similar problem.

https://techcommunity.microsoft.com/t5/microsoft-teams/only-people-with-access-to-this-org-can-join-its-meetings/m-p/1119824

You could delete this guest account from the Azure Active Directory.

https://portal.azure.com --> Azure Active Directory --> Users.

Delete the user. Then invite a user again.

Answer 4

Thank you and i will look at that setting. Looking at the issues in that link that is exactly what is happening with me

Answer 5

Thank you very much Ill double check that now