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Remote Desktop can't connect to the remote computer for one of these reasons:

Anonymous
2009-12-08T11:27:51+00:00

We are using Windows server 2003 sp2 & windows xp professional sp3. We would like to connect to the server using Remote Desktop, but we get the following error:

Remote Desktop can't connect to the remote computer for one of these reasons:

  1. Remote access to the server is not enabled
  2. The remote computer is turned off
  3. The remote computer is not available on the network

Make sure the remote computer is turned on and connected to the network, and that remote access is enabled.

We have enabled remote access on server & the user is member of admin & remote desktop users group on the server. The firewall is on & exception is allowed for Remote Desktop port 3389.

Could you please help us on this.

Windows Server Remote and virtual desktops Remote desktop services and terminal services

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  1. Anonymous
    2009-12-08T15:38:39+00:00

    try it with the firewall off.  If it works, you need to reconfigure the firewall.

    thanks,

    v

    M.V.P. - Desktop Experience | M.C.S.A. | M.C.P. - MS Server 2k3, Network Architecture

    305 people found this answer helpful.
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  1. Anonymous
    2011-01-21T21:43:30+00:00

    Hi ,

    Look for event logs on both Terminal Server and Local User PC

    Is this happening to all users ?

    • If you get an error in the TS then it is a client side issue.
    • Take TCP Dump using wire shark and see who is sendign RST packet.

    Search for that error message in google that might give you light.. !!

    Regards,

    Dhruv

    136 people found this answer helpful.
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  1. Anonymous
    2012-09-05T16:25:08+00:00

    I am assuming that you are trying to vpn from home PC to work PC. 

    The most common reason for failure is that you machine at work is set to go to sleep after certain time.

    To fix it go to power management on your machine at work and change from sleep after for example 15min to "never".

    In Win 7 you would go to Control Panel\All Control Panel Items\Power Options\change plan settings

    It worked for me.

    Also if you still fail, then do IP config on your work machine and see what is the IP address and use it instead of name of the host.

    2 people found this answer helpful.
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  2. Anonymous
    2012-11-29T18:42:20+00:00

    On the target machine I had to start "Remote Desktop Services" from Services under the Server Manger.  It was running Windows Server 2008 R2.

    1 person found this answer helpful.
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  3. Anonymous
    2013-09-13T12:29:25+00:00

    Hi,

    apply for remote PC.................  Its so easy just remove IP (means PC take automatic IP) wait for 5 min and then apply your static IP's  Issue resolved......

    1 person found this answer helpful.
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