Remote Desktop error: Your password may have expired or the remote pc might not accept blank passwords

Question

When connecting from Windows 10 Home to Windows 10 Pro using the RD app, I get a message "Your password may have expired or the remote PC might not accept blank passwords". My password has not expired (I tried changing it and using the new password), and I am definitely not sending a blank password (the credentials are not saved, and I type them in every time).

Using the desktop app works, but it cuts off after a few seconds, but that's a different issue. When connected, the connection is shown as 'Excellent', so I am not having Internet connection issues.

Using the Android RD app from my phone works perfectly.

Answer 1

I was using my own Comodo certificate. Switching back to the default one fixed it, even though it's less secure since the common name is wrong. Seems like a bug with RD.

Answer 2

Hi All,

I found a solution for this problem.

Just restart a "Terminal Service" after computer started on client computer !

I make a batch file and run it "When computer is idle" in Task Scheduler

Here is my code:

echo Stop Services

net stop "Terminal Services"

echo Start Services

net start "Terminal Services"

Hope its helps

Answer 3

I am also having the same issue. A couple of things to add though.

1. I am attempting to log into a Windows 2012 Server over VPN from a Windows 10 Home Surface Pro 6.
2. I am able to successfully connect/login using Remote Desktop Connection (in the accessories) using the user credentials
3. When I use the remote desktop APP to log into the Windows 2012 Server using user credentials I get the error mention in this thread.
4. When I use the remote desktop APP to log into the Windows 2012 Server using "Administrator" credentials, the connection login succeeds.
5. I am able to connect/login successfully to other Windows 7 Pro PCs in my local network using Remote Desktop App and of course Remote desktop connection (found in accessories).
6. There are no domains being used, credentials are simple username/password combination.
7. I've tried using "\username" but still failed.

Therefore, I've determined the credentials are correct.

Since Remote Desktop uses the resolution of the client, the text/icons in the remote session is tiny (doesn't scale correctly). Remote Desktop APP allows the user to set the resolution of the remote client yet scale correctly (makes things large enough to see).

The workaround for me on this issue is to use the administrator credentials, however, that is not optimal.

Ironic Microsoft products do not work correctly together (Surface Pro and Windows Server/PC via remote desktop)