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Enterprise app is skipping user when provisioning

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Enterprise application provisioning is skipping user

Shelby Simpson 20 Reputation points
2025-02-06T18:53:44.8066667+00:00

I have a user that will not update details in Slack. Her last name was changed and might have something to do with it. I tried this guide as it worked last time with a different user but not with this user -

Restart and re-evaluate all user matches

Purpose of guide -
This guide describes how to use the Microsoft Graph API and the Microsoft Graph API explorer to re-initialize a provisioning job, in a way that clears the Azure AD metadata tables, clears all process escrows, watermarks, quarantine status and triggers a new initial sync that causes the service to re-evaluate all source users that should be matched with the target system users.  

The error -
Result

Skipped

Description

urn:scim:schemas:core:1.0:User '

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