OneDrive Shared Folders no longer functioning in Windows File Explorer

Question

I access my work files via a Shared Folder in OneDrive. Previously, I was able to access and interact with the shared folder within my Windows File Explorer. About 2 weeks ago, the shared drive in my File Explorer started malfunctioning. Now when I click on the shared folder in my Windows File Explorer this takes me back to the web browser. I have had an IT professional investigate the issue and he and I believe that a recent Microsoft update has inadvertently caused this sync to stop working.

I have seen posts bu other OneDrive users experiencing the same problem in the last 2 weeks but Mircrosoft has not yet posted a solution. I have researched the issue extensively - the only advice given is to 'Add Shortcut to My File' and then click on the sync button. Problem - there is no longer a sync button at either file or folder level anywhere in the web-based OneDrive. The shortcut shows up in file explorer but this just takes you back to the web browser.

Urgently seeking a solution. This is making my work extremely inefficient and almost impossible in some instances.

Answer 1

Can you make some tweak to these setting in Onedrive settings and check if it works?

Answer 2

It seems that after the update two or three days ago, OneDrive re-synced all my files, and today, out of nowhere, this issue suddenly occurred.

Has this really still not been fixed? If so, and there’s still no ETA, I’ve been a subscriber for over 10 years, but I’ll be moving to Google Drive.

Answer 3

I did a test.

Using my home/personal account, I've created a folder, and shared it with another home/personal account (not a business or Office 365 or whatever account).

Then, using OneDrive on the web on the secound account, I've added a shortcut to the shared folder into my files, so I can see the shared folder with the link icon.

Now, opening OneDrive folder from file explorer using that second account, I can navigate into the shared folder. That is, looks like it started to work again.

It has been finally fixed?

Can anyone interested into this please do a test?

Answer 4

This problem suddenly occurred to me on 2025.02.20, even during syncing.

The original shared folder has been removed from the local directory, so each of the two PCs using files from the shared folder is creating its own version of the folder.

I've tried removing and reassigning the link to the shared folder, but it does not work.

Is anyone else experiencing this issue?

Answer 5

One drive unfortunately became useless after this bug or new feature. We moved to dropbox, it has a much better sharing mechanism.