Microsoft Teams
A Microsoft customizable chat-based workspace.
10,871 questions
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Same issue, different year. Surely this should have been fixed by now?!
Teams has started using 100% CPU
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Nick Perza
0
Reputation points
Teams has just recently started consuming all of the available CPU on my Windows 11 PC. Total CPU is at 100% with Teams consuming anywhere from 60-98%. This is resulting in a very sluggish user experience making my PC nearly unusable. When I kill the Teams process via Task Manager, CPU utilization drops to <20%. I've been using Teams on this PC for years without any prior issues.
Windows 11 Pro 22H2 (OS build 23481.1000)
Teams Version 1.6.00.12455 (64-bit)
I've performed the recommended troubleshooting steps below:
- Checked for Windows & Teams updates
- Disabled GPU hardware acceleration
- Disabled animations
- Disabled read receipts
- Disabled "Register Teams as the chat app for Office"
- Cleared the Teams cache (%appdata%\Microsoft\teams)
- Repaired & Reset Microsoft Teams
- Uninstalled/Reinstalled Teams (along with manually deleting all Teams files)
- Rebooted the PC
CPU utilization immediately jumps to 100% upon launching Teams, even just sitting at the login screen before signing into my Teams account. As a workaround, I'm using the browser-based version without any issues.Another user recently reported a similar issue:
Another user recently reported a similar issue:
Microsoft Teams
{count} votes
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JimmyYang-MSFT 56,571 Reputation points Microsoft Vendor2023-06-21T07:41:13.9466667+00:00 Does anyone else have the same issue in your organization?
Have you tried to change another device to see if this issue can be fixed
It sounds like there may be an issue with the desktop version of Teams on your computer.
One possible solution is to try reinstalling the application to see if that resolves the issue.
Another option is to check if there are any updates available for the application, and if so, install them.
If neither of these solutions work, it recommends you go to https://admin.microsoft.com/ and open a ticket with Microsoft Support. The engineer will collect your client logs and give you more guidance about this issue.
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Robert Fontaine 5 Reputation points2023-06-21T20:36:45.31+00:00 I'm in the same boat.... looking for Teams updates now.
v.1.6.00.16472. (64-bit) absolutely killing the CPU.
WIN 11
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BC 0 Reputation points2023-06-28T07:31:41.22+00:00 Hey just want to find out what brand of headset you running and getting this problem?
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