Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
965 questions
1 answer
Creation of Ice url for Accessing Azure Real Time TTS Avatar
Hello , i am trying to create Ice urls for Real time Azure TTS Avatar. I have created communication services keys in Global region. While running the code to create those ice ulr i am running into errors. **Note : I have removed the connection string…
asked 2024-06-19T08:38:19.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 47%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kasi Kovid
0
Reputation points
commented 2025-01-18T05:53:11.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 74%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Shiva Prasad Kandukuri
0
Reputation points
0 answers
I need help or information on handling calls from CISCO UCCE using azure bot
I am trying to integrate azure bot with CISCO UCCE to handle the calls by voice bot. Need your help in setup and configuration.
asked 2025-01-06T12:04:15.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 90%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Novigo
0
Reputation points
commented 2025-01-17T18:16:53.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 20%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
kothapally Snigdha
870
Reputation points Microsoft Vendor
0 answers
How to display Rich Text Editor in Azure Communication Service
Hello. I am trying to add Rich Text Editor feature in my chat (in react) using the Azure Communication Service. The project build successfully but when trying to run the files, the format button in send textbox is missing. Do you know why this is…
asked 2025-01-17T14:18:05.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 39%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Georgios Katsis
0
Reputation points
asked 2025-01-17T14:18:05.31+00:00
Georgios Katsis
0
Reputation points
0 answers
How to set a time limit for speech recognition in ACS?
I want to set a limit to the time a caller has to describe their problem after StartRecognizing has started. I tried to implement this using CancellationToken, but it didn't work, and CancelAllMediaOperations doesn't seem to be effective either. Here is…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
965 questions
C#
C#
An object-oriented and type-safe programming language that has its roots in the C family of languages and includes support for component-oriented programming.
11,208 questions
asked 2025-01-16T11:37:36.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 81%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
Nikolaj Wojke
0
Reputation points
edited the question 2025-01-17T14:05:52.1966667+00:00
Nikolaj Wojke
0
Reputation points
0 answers
Unable to send email from particular sender address
Hi Team, I hope this message finds you well. We are currently facing an issue with verifying our custom domain in Azure Communication Service. Specifically, we are unable to add the required TXT record in our domain registrar, as the option to do so is…
asked 2025-01-17T13:42:31.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 34%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Arpita Das
0
Reputation points
asked 2025-01-17T13:42:31.8233333+00:00
Arpita Das
0
Reputation points
0 answers
How to make Azure Communication Service Communicate with an azure service that is in private network?
Hello, I would like to know if there is a possibility to configure private endpoint with Azure Communication Service? Or is there any other way for Azure Communication Service to contact (via webhook) a server that is in an azure private network? If it…
asked 2025-01-10T10:21:09.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 49%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mateo, Romain
0
Reputation points
commented 2025-01-17T11:55:59.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 36%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Shree Hima Bindu Maganti
1,955
Reputation points Microsoft Vendor
0 answers
Azure comms, multiple calling numbers....
I'm developing a web application with integrated telephony. I'm using the voice calling SDK for calling over public switched telephone networks (PSTN). In the front-end of the app (React JS), I'm using the @azure/communication-calling library, and the…
asked 2025-01-17T11:40:27.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 86%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDO%3C/text%3E%3C/svg%3E)
Dylan Olney
0
Reputation points
asked 2025-01-17T11:40:27.37+00:00
Dylan Olney
0
Reputation points
1 answer
How to set up a PTR Record for an already bound Email Communication Domain
Firstly, I searched for some entries regarding my problem but there are only solutions using the Azure DNS Service which does not work here - I already tested this. An already configured and used Email Communication service is using a Domain (in…
asked 2025-01-13T13:09:40.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 45%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFZ%3C/text%3E%3C/svg%3E)
Florian Zumpe
0
Reputation points
commented 2025-01-16T16:45:12.0333333+00:00
KapilAnanth-MSFT
48,411
Reputation points Microsoft Employee
1 answer
One of the answers was accepted by the question author.
Enabled dynamic alphanumeric sender ID (But how do you send sms)
Hi, I have enabled: Dynamic Alphanumeric Sender ID. https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/sms/enable-alphanumeric-sender-id#enable-dynamic-alphanumeric-sender-id But no number or in this case the CONTOSO is generated…
asked 2024-12-05T08:19:31.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 97%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jimmy Winberg
36
Reputation points
accepted 2025-01-16T14:33:22.9633333+00:00
Jimmy Winberg
36
Reputation points
1 answer
One of the answers was accepted by the question author.
Add-Button greyed out in MailFrom addresses
Hi, I want to create a new MailFrom address. I created an Email Communication Service and my domain was verified. Now, I want to create new MailFrom addresses, but my "Add"-Button is greyed out and I don't know why. Do you have any…
asked 2024-04-23T11:29:14.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 60%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Robert Hagemann
20
Reputation points
commented 2025-01-16T08:17:32.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AK
0
Reputation points
1 answer
How to gracefully fail an automatic token refresh
Hi all, I'm using the CallClient from @azure/communication-calling to pick up on and add functionality to incoming Teams calls for users. When creating the teams CallClient, a 'tokenRefresher' can be assigned which periodically calls the method you…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
965 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,485 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
1 answer
Azure comms, multiple numbers....
I've built an application with integrated telephony that has users in Ireland, so we have an Irish call number in our communications service. So far, so good. The telephony works fine. However, the app is being extended to have users in Chicago too, so…
asked 2025-01-14T12:57:49.06+00:00
Dylan Olney
0
Reputation points
commented 2025-01-15T09:53:44.9466667+00:00
Dylan Olney
0
Reputation points
0 answers
No ringing in headset or interminittently getting ringing when dialing numbers
Hi Support, We have been asked to find out why the phone ringing when making a call via the PTSN API is used to make a call is silent, they are using chrome browser, normally is works (rings like when making a call on a regular phone) but it seems to…
asked 2024-08-12T12:01:30.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Paul Thomson
0
Reputation points
commented 2025-01-14T11:23:54.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 5%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
James Fisk
0
Reputation points
1 answer
Azure ACS Transfer call and handle scenario for no response
Hello, We have a scenario where the call is transferred to an agent, but the agent does not pick up the call. The call eventually goes to their personal voicemail. We want to redirect the call to ACS voice recording if the agent does not respond/pickup.…
asked 2025-01-09T23:36:30.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
Nikhil Thakur
0
Reputation points
answered 2025-01-13T09:47:19.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 61%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Laxman Reddy Revuri
1,755
Reputation points Microsoft Vendor
0 answers
Real-time Transcription in ACS Group video calls
have been working on implementing the Azure Communication Services (ACS) real-time transcription feature and followed the steps outlined in the:…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
965 questions
C#
C#
An object-oriented and type-safe programming language that has its roots in the C family of languages and includes support for component-oriented programming.
11,208 questions
asked 2025-01-10T05:09:32.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 64%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Madushika Shiromani
0
Reputation points
edited the question 2025-01-11T11:22:56.57+00:00
Madushika Shiromani
0
Reputation points
1 answer
Using managed identities with Azure Communication Services and Entra ID groups
We are utilizing the Azure Communication Service to send emails from our .Net applications. For this purpose we want to utilize managed identities over key based authentication. However it seems there might be a bug where if we assign the roles to and…
asked 2025-01-10T08:40:18.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 89%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFK%3C/text%3E%3C/svg%3E)
Frederik Kirkegaard
0
Reputation points
edited an answer 2025-01-10T20:37:43.2733333+00:00
Grmacjon-MSFT
18,806
Reputation points
1 answer
SMS error codes - delivery report
need some help with Billing. What statuses do we get billed for ? Could you please Highlight the ones we are charged for? 2000 Message Delivered Successfully 4000 Message is rejected due to fraud detection Ensure you aren't exceeding the maximum…
asked 2025-01-06T22:32:56.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 19%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Giuseppe Cilona
0
Reputation points
commented 2025-01-10T09:28:26.0633333+00:00
Laxman Reddy Revuri
1,755
Reputation points Microsoft Vendor
3 answers
what are the requirements to connect to third party sip from azure communication services
use case for us is that we will initiate the call from app via the azure communication sdk implemented in the app and we need to connect to 3rd party sip .I am not sure how to achieve this .what all settings i need to configure in azure communication…
asked 2023-05-25T13:00:54.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 19%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Deepak Sood
5
Reputation points
commented 2025-01-10T05:41:29.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 11%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nitish Kumar
45
Reputation points
1 answer
Integrate Azure Ai service with communication service
I'm not sure whether the communication service and Azure AI services is connected or not . Document that i followed for this issue …
asked 2025-01-08T09:51:45.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 35%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jacqulin
0
Reputation points
commented 2025-01-10T04:03:55.5+00:00
VenkateshDodda-MSFT
23,686
Reputation points Microsoft Employee
asked 2025-01-07T05:27:21.86+00:00
Shiva Prasad Kandukuri
0
Reputation points
commented 2025-01-09T16:57:32.7366667+00:00
Laxman Reddy Revuri
1,755
Reputation points Microsoft Vendor