Can't connect to SMB share "Windows cannot access"

Askejm ​ 1 Reputation point
2022-04-17T20:06:07.573+00:00

I use my NAS for backups (truenas), with an SMB share. I reset my PC recently and added it like normal. Worked fine. However, after a day it stopped working and I was unable to connect to it. Now when I try to connect to it I get this:
193696-image.png
It works fine on my laptop
193687-image.png
^ Before the error box appears (after loading for quite a while)
193660-image.png
I tried:

  • Redoing the ACL perms
  • Adding network location
  • Typing IP address in the file path
  • Tested: "\192.168.244.3", "\192.168.244.3\MainBackup", "\192.168.244.3\MainBackup\MainBackup"

I was told to post this here

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
2,372 questions
Windows Server Backup
Windows Server Backup
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Backup: A duplicate copy of a program, a disk, or data, made either for archiving purposes or for safeguarding valuable files from loss should the active copy be damaged or destroyed.
481 questions
0 comments No comments
{count} votes

7 answers

Sort by: Most helpful
  1. Robert Coombes 1 Reputation point
    2022-08-21T22:27:59.367+00:00

    Currently facing this same issue with Windows 10, either I get "Windows cannot access" or "The folder you entered does not appear to be valid" errors. I've tried all the guides without luck.

    0 comments No comments

  2. Jesper Rex Andersen 0 Reputation points
    2024-10-22T10:59:34.74+00:00

    I had a similar problem with a Synology NAS

    It was solved by forcing Windows to use NTLM2 only
    I have set it, using a GPO, as I want it, for all servers and DC's.
    Also when We add new servers.

    Screenshot is from secpol.msc.

    User's image


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.