Move data across regions for Copilots and generative AI features
Copilots and generative AI features in Microsoft Power Platform and Microsoft Dynamics 365 help you build apps, flows, and chatbots, analyze your data, summarize information, reply to messages, and generate ideas.
However, Copilots and generative AI features aren't available in all regions and languages. In some cases, even where there is in region capacity, data must still move outside of the region for availability reasons. For this reason and depending on where your environment is hosted, you might need to allow data movement across regions to use Copilots and generative AI features. This article explains how to do that.
Note
Keep the following points in mind:
- Copilots and generative AI features that are generally available are turned on by default. However, you might need to allow data movement across regions to use all Copilot and generative AI features.
- If you don't allow data movement across regions, that doesn't turn off all Copilots and generative AI features. Copilots and generative AI features are allowed as capacity is made available in the region.
Regions where data is processed for Copilots and generative AI features
When you allow data movement across regions, your inputs (prompts) and outputs (results) might move outside of your region to the location where the generative AI feature is hosted. We don't use your data to train, retrain, or improve Azure OpenAI Service foundation models. Learn more about product-specific Copilot availability in the Copilot international availability report.
The following table lists the regions where your Power Platform or Dynamics 365 environment is hosted and the corresponding regions where the Azure OpenAI service and Bing search service are hosted.
| Region where your Power Platform or Dynamics 365 environment is hosted | Region where Azure OpenAI Service is hosted | Region where data is stored and processed for Bing Search |
|---|---|---|
| United States | In region* | United States |
| Europe** | Spain, Sweden, or Switzerland | United States |
| France Germany Norway Switzerland |
Spain, Sweden, or Switzerland | United States |
| Asia Brazil Canada Japan Korea Singapore South Africa United Arab Emirates |
United States | United States |
| Australia India |
In region* or United States | United States |
| United Kingdom | In region*, Spain, Sweden, or Switzerland | United States |
| Government cloud (GCC, GCC High) | In region* | United States |
*In region means within the geographical region of your Power Platform or Dynamics 365 environment.
**If your Power Platform and Dynamics 365 environments are hosted in the EU Data Boundary, we use an Azure OpenAI endpoint in the same boundary.
Turn on data movement and Bing search for Copilots and generative AI features
To turn on data movement across regions and Bing search for copilots and generative AI features, you must consent to the terms of use in the Power Platform admin center. To grant consent, you must be a Power Platform administrator or Dynamics 365 administrator.
Sign in to the Power Platform admin center.
In the navigation pane, select Manage.
In the Manage pane, select Environments. The Environments page is displayed.
Select the name of your environment. Details about your environment are displayed.
In the Generative AI features card, select Edit.
Note
The Generative AI features card isn't displayed for regions listed in Regions where data is processed for Copilots and generative AI features where the Azure OpenAI Service is hosted in the same region.
Review the terms of use and select the Move data across regions checkbox.
When you use Copilots and generative AI features, your inputs (prompts) and outputs (results) might move outside of your region to the location where the generative AI feature is hosted, as described in the preceding table. Learn more in Regions where data is processed for Copilots and generative AI features.
Note
Data movement that occurred while your environment was allowed to move data across regions can't be reversed by clearing the Move data across regions checkbox.
Review the terms of use and select the Bing search checkbox.
When the Bing search feature is turned on, your agent in Microsoft Copilot Studio can use the data sources you provided, but it can use Bing's APIs to index the results better and find the best answer from within your data sources. Learn more in Generative answers.
Note
You can select the Bing search checkbox only if the Move data across regions checkbox is already selected.
Select Save.
Copilots and generative AI features that are available when you allow data movement across regions
The following table lists Copilots and generative AI features that are available in environments when the Move data across regions checkbox is selected.
More Copilots and generative AI features will be available in the future.
| Product | Feature | Available in GCC? | Documentation |
|---|---|---|---|
| Dynamics 365 Customer Service | Copilot | No | Manage Copilot features in Customer Service |
| Dynamics 365 Sales | Copilot | No | Copilot in Dynamics 365 Sales overview |
| Microsoft Copilot Studio | Generative AI in copilots | Yes | AI-based copilot authoring overview and Configure data movement for Copilot Studio generative AI features outside the United States |
| Microsoft Dataverse | Excel to table for new makers | No | Upload an Excel file (preview) |
| Power Apps | Build apps through conversation | No | Build apps through conversation |
| Power Apps | Describe a new table | No | Describe the new table |
| Power Apps | Draft with Copilot | No | Draft with Copilot |
| Power Automate | Power Automate designer copilot | No | Get started with Copilot in cloud flows (preview) |
| Power Pages | Copilot | No | Overview of AI-powered and Copilot features in Power Pages (preview) |
| AI Builder | AI Prompts | Yes | Overview of Prompts |
Note
For Dynamics 365 Customer Insights - Data, see Give consent to use Copilot in Customer Insights – Data.
Languages availability
Learn more about the languages that are supported in the Copilot international availability report.
Frequently asked questions (FAQ)
Is it possible to modify the "Move data across regions" checkbox at scale across all my environments?
Yes, you can use the Generative AI settings environment rule to control this at scale. Learn more in Rules.
What features are turned off when you clear the “Move data across regions” checkbox?
The Move data across regions checkbox isn't intended to turn off Copilots and generative AI features. When you clear the Move data across regions checkbox, it may turn off some features that require data movement, however the feature's use is controlled by each feature.
Why do I need to select the “Move data across regions” checkbox if my environment has in region capacity?
Some regions may have more limited capacity. To help ensure high availability of Copilots and generative AI features, we may need to move the data outside of the region for processing.
Why does the “Move data across regions” checkbox not appear in some of my environments?
If your environment is in a region that has full in region capacity, the Move data across regions checkbox doesn't appear.