System Center Service Manager 2025 connector to System Center Orchestrator 2025 does not connect
it looks like Service Manager 2025 is still not able to communicate with the Orchestrator 2025 WebApi ?? is the dirty fix still the same to install the orchestrator 2019 webservice module ???
SCSM DW ETL jobs - Modules 'Not Started'
I have studied numerous sites about how to deal with Batch Jobs that fail or are stuck. Process is basically: * Stop all Batch Jobs * Disable All Schedules * Re-create Batch Jobs * Run each Batch job * Re-enable job schedules I've also…
SCSM DW: Management Packs in Datawarehouse have Deployment Status failed
Hello, in two customer environments with SCSM 2022 (Dev and Prod) we have the same situation: After registering Data Warehouse we have eight Management Packs with status failed in DataWarehouse\Management Packs: Problem Management Report Library …
SCSM 2019 XXXX Management Report Library failed to deploy
We have recently deployed SCSM 2019 and also applied to UR2, however we found that a lot of Management Report Library (see below) failed to deploy: Activity Management Report Library Service Management Report Library Release Management Report…
Change Request Stuck on "New" Status in System Center Service Manager
New Change Request being created in Service Manager are stuck in the "New" status. What steps can be taken to check the root cause and resolve this issue?
For SCOM how can we fetch the data of the devices configured?
We would like to fetch device (instance properties) data from SCOM. We have explored various approaches, such as: Pulling data directly from the database (documentation not found). Using PowerShell commands. Accessing REST endpoints. Could you…
System Center Orchestrator 2019 Account Unlocks
Hello, I am trying to set up a runbook via the Orchestrator console to do automated account unlocks. The goal is to have managers be able to log into service manager and unlock the accounts for the employees under them. The goal is to have the managers…
Service Manager SCCM Connector does not groom old info
[ServiceManager].[LFXSTG].[CMv5_OPERATING_SYSTEM] tables has multiple intries for the same computer. The query to SCCM shows only one entry. The the multiple entries differ by the field "Group key" The obsolete records are not remove
SCSM 2022 and SCOR 2022 Object Update issue with Outlook and Exchange
Hi, After I created a new CI CLASS for Active Directory User on SCSM 2022. Primary SMTP E-Mail Address and run it I have some issue after ruining my Runbook with the following Outlook (disconnected from Exchange) and cannot send e-mails…
How to Resolve Volume Shadow Copy Service Error - Code 12289 (Event ID: 12289)
Hello everyone, Could anyone help me resolve this issue? I've tried everything, including installing a new Windows Server 2019, but the issue persists. I'm unable to create a shadow copy on drive D, and an error event occurs whenever I try to enable…
Custom Reporting in System Center Service Manager (SCSM)
Hello, What are the steps involved in creating custom reports in SCSM? The goal is to generate reports that meet specific business requirements and provide valuable insights into service management. Could anyone explain the process of creating custom…
SCSM 2022 and SCOR 2022 Object Update Issue
Hi, I have create two new CI CLASS for Active Directory User on SCSM 2022. Primary SMTP E-Mail Address Distinguished Name of OU Now I will import Datas from Active Directory to the newly created Extensions using with Orchestrator Runbook. Here is…
System Center Service Manager 2019 Management server Failed to install Update rollup 4
Error.log Screenshot 2024-10-16 182319.png permission Checked for user who install update sql instance on local host update installed successfully on Datawarehouse server.
SCSM Workflow instances need attention
I found several Workflow instances in the SCSM console that need attention. How do I understand what I should pay attention to in Workflow? In other words, why are these Workflows successful but need to be paid attention to? and the second question: I…
SCSM 2022 display Container Distinguished Name on the User Portal
Hi, I have created a RO for creating an new AD User and published it on the User Portal. As you know if you create a new AD User, the new user appear on the Console "AD User and Computer"--->Users. Now I have a OU named…
TAX EXEMPT PURCHASE
Trying to make a tax exempt purchase. Online instructions says to start a service request and contacting customer support. Web site is poorly designed. Unable to see where to do any of that online. Called the phone number. Machine that answers is even…
SCSM 2022 and Hardware Incident "Filed to select Computer for End user on the Portal"
Hi, I have created an Incident Template for Hardware problem and create an RO and SO and published it. But I did not find how I can add a filed for end user to select the Computer, he has the issue with them. As you know you can select on the…
Service Offering Category question / Issue, SCSM 2022
Hi, I am not sure if I understand the Service Offering Category in SCSM. I have created some new Service Offering Category( one of them is called "Cooperation Service" and select the new Service Offering Category on the my new Service Offering…
SCSM 2022 display all the Informations of the Computers on the user Portal question
Hi Support, I have a question about display Computers on the user Portal on SCSM 2022. I have displayed it and selected "Display Name", Netbios Name" and "IP Address" "OU" As you can see on my screen shot, no IP Address…
SCSM Exchange Connector Issues on SCSM 2022
Hi,The connection to the server is successful, But no emails are opened as tickets and the mails are not fetched from the mailbox. How and where can I check event view? How can I check why? Regards