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Unable to activate the Azure Learn Sandbox

Dave Ziegler 210 Reputation points
2025-01-27T09:41:30.1+00:00

Hello,

I am unable to activate the Azure Learn Sandbox for the module: "Exercise - Explore the Learn sandbox".
When attempting to activate the sandbox I receive the following error:
AADSTS500200: User account '******@pm.me' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.

Request Id: 693386b2-d208-4de4-871d-7dfa55532800

Correlation Id: 185d640a-4938-458e-b50b-29b6fd217d37

Timestamp: 2025-01-27T09:37:09Z

Message: AADSTS500200: User account '******@pm.me' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.

Please advise.

Thanks,

Dave Ziegler

This question is related to the following Learning Module

Azure Training
Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
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8 answers

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  1. RNareddy 2,185 Reputation points Microsoft External Staff
    2025-02-25T05:17:02.22+00:00

    Hello @Dave Ziegler ,
    We appreciate your patience. We have notified our internal team of the issue and suggest you to follow this temporary workaround as suggested by TP:

    You can workaround the issue by first Activating the sandbox (solving puzzles, reviewing permissions, etc.) and then once you see the sign-in box appear on the right open a new browser tab. In this new tab, browse to https://shell.azure.com. If your existing sandbox hasn't expired you can use that instead of activating a new one.

    When prompted, click Bash (the exercise has both PowerShell and Bash. You can switch between them as needed using button above cloud shell window).

    User's image

    Next choose No storage account required, for Subscription select Concierge Subscription, and click Apply.

    User's image

    After several seconds delay while a cloud shell is requested and connected to, you should see $ prompt. At this point you can complete the exercises instructions, copy/paste code from exercise tab to cloud shell tab as needed, etc.

    2 people found this answer helpful.
  2. Reinier Van Bever 5 Reputation points
    2025-02-14T12:14:11.7933333+00:00

    What worked for me:

    1. Created a new user in portal.azure.com
    2. Linked the new user to my original user on the user profile (so i keep track of my courses on the same account)
    3. Log in as the new user in the course and sandbox was loading fine (it did remove the old sandbox that was added under original user and created a new one under the new user)
    1 person found this answer helpful.
  3. Manu Philip 20,101 Reputation points MVP
    2025-01-27T10:47:17.6066667+00:00

    Hi Dave Ziegler

    Your organization's Azure administrator can invite the email address '******@pm.me' as a Guest user. Once you accept the invite, you should be able to able to access the resources

    Hope this helps.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

  4. Ferdinando Filippi 0 Reputation points
    2025-02-24T11:01:54.34+00:00

    I have the same problem,

    I try to sign in on the right side tab and it open a new page asking to select an account, but it says the same message as u guys when I try to click on my account.

    I created others account as someone suggested but still does not work for me.

    are there any news on this problem??
    pls fix it asap I want to continue learning..

  5. Jan Cauwenbergh 0 Reputation points
    2025-03-03T09:50:37.59+00:00

    I have the exact same issue with the exact same error's (AADSTS500200). Thanks for the workaround.

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