The solution to my problem is to simply sign up using Microsoft Edge Browser. It works like butter. The issue is only encountered on my Chrome Browser.
We’re unable to validate your phone number
while creating a new account at dev.azure.com. When I'm trying to get verification code to verify phone number. when I click on Send Text or Call me, I get an error on new page "We’re unable to validate your phone number".
Microsoft 365 Publishing
Microsoft Entra
-
Michael Ognilla 30 Reputation points
2023-01-19T11:18:00.1133333+00:00 I'm currently facing the same issue. I'm from Manila, Philippines.
-
Miguel Gomez 0 Reputation points
2023-01-19T11:31:07.58+00:00 Same, also from the Philippines.
-
ayoub belmehdi 5 Reputation points
2023-01-20T11:16:32.9466667+00:00 Hello,
I am still facing the same issue in morocco (as of 01-20-2023).
Thank you.
-
Zeeshan Qasim 25 Reputation points
2023-01-21T10:37:00.2733333+00:00 I am currently facing this issue in Pakistan
contact no#<PII Removed> -
Bunda Corla 65 Reputation points
2023-01-22T06:30:07.0366667+00:00 Same, for the country of Indonesia as well
-
Bunda Corla 65 Reputation points
2023-01-22T06:30:27.03+00:00 Same, for the country of Indonesia as well
-
محمد سعد 0 Reputation points
2023-01-22T11:15:01.2766667+00:00 The same for Egypt
-
Gulam Fakih 0 Reputation points
2023-01-23T05:59:15.68+00:00 same from country indonesia.
-
Calonge Reni (ERNI) 0 Reputation points
2023-01-24T14:06:25.2466667+00:00 same here
-
Muhammad Guruh Ajinugroho 100 Reputation points
2023-01-25T03:43:39.16+00:00 From Indonesia, also facing this Issue as well as per 2023-01-25.
-
Farhan Khan 0 Reputation points
2023-01-25T15:00:46.2433333+00:00 Facing same issue, location is Pakistan
-
Muhammad Abdul Karim 0 Reputation points
2023-01-26T07:36:20.3833333+00:00 Facing same issue, I am from Pakistan
-
Michael 0 Reputation points
2023-01-27T15:39:51.65+00:00 I am also having the same issues when trying to sign up to Azure. I am using an Indonesian mobile number. Neither text or call option works.
-
ahmad mirza 35 Reputation points
2023-01-28T11:19:33.4033333+00:00 I am facing this issue "We are unable to validate your phone number" my country Pakistan
date 01/28/2023
-
ahmad mirza 35 Reputation points
2023-01-28T11:23:49.6+00:00 I am facing this issue "We are unable to validate your phone number" my country Pakistan
date 01/28/2023
-
Immad khan lodhi 0 Reputation points
2023-01-29T10:50:31.2533333+00:00 still facing the issue, please give us any solution, from Pakistan
-
Locked Key 0 Reputation points
2023-01-30T11:40:06.8666667+00:00 As per today (30/01/2023) still facing the same issue
-
Berbien Jay Pentado 0 Reputation points
2023-01-31T14:05:31.9+00:00 As per today 1/31/2023 same issue persist, from Philippines. Give us a solution already, Base on the questions on the internet this has been a known issue for several years already.
-
Hamza ERRKIBA 20 Reputation points
2023-01-31T19:49:10.0533333+00:00 I'm from morocco and i can t verify my number
We’re unable to validate your phone number -
Kamran Ahmed 0 Reputation points
2023-02-01T00:35:49.48+00:00 Hi I am also having this issue ( We’re unable to validate your phone number ) in Pakistan from last some days. kindly solve this issue here in Pakistan. Some of my friends are also facing this issue. my Phone *<PII Removed>*kindly solve this problem as soon as possible. Thanks
-
Osama Ajmal 0 Reputation points
2023-02-01T14:25:22.69+00:00 I'm from Pakistan and facing the issue "We’re unable to validate your phone number".
-
Abdul Rahman 0 Reputation points
2023-02-01T19:32:00.5266667+00:00 Facing the same problem from Pakistan. Thanks.
-
Muhammad Zubair 0 Reputation points
2023-02-02T07:50:27.5166667+00:00 Facing same issue from Pakistan.
-
Givary-MSFT 34,521 Reputation points • Microsoft Employee
2023-02-02T10:51:55.2866667+00:00 Please help us with the correlation id and time stamp at the time of issue to investigate it further.
-
maha mohy 0 Reputation points
2023-02-02T18:25:22+00:00 I have the same issue, from Egypt.
-
Bonar Gultom 0 Reputation points
2023-02-03T07:15:20.6466667+00:00 Facing the same issue today, from Indonesia.
-
Faraz Masood 0 Reputation points
2023-02-03T18:59:01.4566667+00:00 I am also facing this issue in Pakistan.
Contact no: <PII Removed>
-
Farolan Faisal 0 Reputation points
2023-02-05T07:02:00.3066667+00:00 Also facing the same issue today, from Indonesia.
-
karim EL BATBAT 0 Reputation points
2023-02-06T07:53:43.9466667+00:00 Also facing the same issue today, from Morocco .
SessionID: a84af5e3-3844-4d31-93c6-fd76897ba218 TimeStampUTC: 2/6/2023 7:39:18 AM -
Razi Abdul Wahab 0 Reputation points
2023-02-06T19:23:27.54+00:00 Facing the same issue from Pakistan.
SessionID: d0d6b642-6442-41eb-a06a-4d8a47ab95bc TimeStampUTC: 2/6/2023 7:22:41 PM
-
Joseph Maqqar 0 Reputation points
2023-02-07T11:54:33.33+00:00 This is an ongoing issue that is preventing me from signing up .You help is highly appreciated.
-
To Thi Thanh Huyen 0 Reputation points
2023-02-08T03:57:47.8833333+00:00 currently facing this issue in Vietnam
contact no# <PII removed> -
Raymundus Primanda 0 Reputation points
2023-02-09T11:40:09.9933333+00:00 I'm facing this issue on Indonesian number
date 9/2/2023
-
Stefan Filbert 0 Reputation points
2023-02-09T13:43:07.85+00:00 I am facing the same issue that I cannot validate my phone number, also I already follow the instruction clearly (for Indonesia country).
-
Syahrial Dahler 0 Reputation points
2023-02-13T06:38:58.2433333+00:00 Same here, still facing the issue from Indonesia
-
Soufiane Elimrany 5 Reputation points
2023-02-13T10:48:56.3933333+00:00 Hi, for my Country Morocco, i still have an issue with phone number validation, any support please ?
-
FARAZ MASOOD 10 Reputation points
2023-02-13T11:40:04.51+00:00 I am currently facing this issue in Pakistan.
contact no#<PII Removed>
-
FARAZ MASOOD 10 Reputation points
2023-02-15T08:48:40.5366667+00:00 I am still facing same problem. From Pakistan
-
BASIT NAEEM 10 Reputation points
2023-02-15T09:52:27.2433333+00:00 I am facing the same issue I cannot validate my phone number, also I already follow the instruction clearly for Pakistan.
-
Tehseen Sajjad 30 Reputation points
2023-02-15T10:22:21.97+00:00 i am still having this issue from pakistan
-
Baskoro Adi Wicaksono 0 Reputation points
2023-02-15T11:04:16.63+00:00 I'm facing this issue on Indonesian phone number
date 15/2/2023. id 1a6b1d0f-e756-438b-9471-b885e3417bbb
-
Muhammad Fauzan 0 Reputation points
2023-02-15T18:59:23.1633333+00:00 I'm still facing the same issue with Indonesian phone number. Please help!
SessionID: 8b1222ed-a7e2-492e-8312-d1422a811d82 -
Shahzaib Elahi 5 Reputation points
2023-02-16T07:26:28.31+00:00 I am still facing this issue while creating a free Azure account in Pakistan.
SessionID: c45c7986-99f6-4776-93b9-1ee4e6d5bc57
-
Muhammad Dzuhri Ma'arief 0 Reputation points
2023-02-16T15:17:08.96+00:00 Has this been resolved yet?
This is the details of mine:
SessionID: 57103e92-5b20-498b-9484-40d0b97f6c8d TimeStampUTC: 2/16/2023 3:13:05 PM
-
M Junaid 0 Reputation points
2023-02-17T07:39:04.2433333+00:00 This is too frustrating. I want an azure subscription (never had one before). This shit error keeps on popping for every number I try. I tried almost 7 numbers and same error.
FFs Fix this. I have double-checked all the details while typing number
SessionID: 9144a60a-0ff3-4b24-814e-a81876c1523e
-
M Junaid 0 Reputation points
2023-02-17T07:40:21.6166667+00:00 facing same issue here, today
-
Givary-MSFT 34,521 Reputation points • Microsoft Employee
2023-02-17T08:17:54.4566667+00:00 @M Junaid Please send us an email on azcommunity [at] microsoft [dot] com referencing this issue with a subject line "ATTN:Givary" and let's connect offline to discuss on this.
-
Shahzaib Elahi 0 Reputation points
2023-02-17T11:10:48.16+00:00 I am still facing this issue while creating a free Azure account in Pakistan.
SessionID: 03d229f4-97cd-49b2-9e16-ecb3d1caa6b6
-
yap Jamie 0 Reputation points
2023-02-18T03:15:46.4133333+00:00 I'm facing this issue while creating a free azure account in Malaysia
SessionID: 04caa6bf-68de-4e15-ad2e-84900d8f354e
-
Nabia 0 Reputation points
2023-02-21T06:24:59.7433333+00:00 i am facing the same issue from pakistan
SessionID: fae631fc-13ca-4837-99cc-9db4763d7b15
-
Jemy Lim 0 Reputation points
2023-02-21T11:50:45.43+00:00 Same goes here from Manila
-
Ezzat 0 Reputation points
2023-02-21T19:26:08.56+00:00 I have the same problem trying to verify phone number from Egypt
-
Muhammad Rizwan Ali 0 Reputation points
2023-02-22T07:54:53.04+00:00 am currently facing this issue in Pakistan. It is not validating or sending Text messages. Please advise
-
Muhammad Ahmed Shabbir 0 Reputation points
2023-02-24T08:09:02.29+00:00 @BASIT NAEEM People from Pakistan, if you are still facing the same issue. Please write your phone number in this format while signing up azure account.
03x-xxxxxxxx
Thank you
-
Muhammad Ahmed Shabbir 0 Reputation points
2023-02-24T08:09:32.18+00:00 People from Pakistan, if you are still facing the same issue. Please write your phone number in this format while signing up azure account.
03x-xxxxxxxxThank you
-
Shirani Samarasinghe 0 Reputation points
2023-02-25T02:32:46.5566667+00:00 I also faced same issue.
Sri Lanka.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Hassan 0 Reputation points
2023-02-25T07:22:20.7166667+00:00 I'm also facing the same issue today.
SessionID: b903974b-b43e-4eb6-8d7e-0124bd5d9a9e TimeStampUTC: 2/25/2023 7:19:10 AM
-
ones 0 Reputation points
2023-02-25T18:12:16.72+00:00 SessionID: 5b040d59-701e-4c1b-901a-959b04e8add5 TimeStampUTC: 2/25/2023 6:10:46 PM
having issue
-
Abdelrhman Samy 0 Reputation points
2023-02-26T21:39:57.0933333+00:00 I still face the same issue
-
Cartensz 0 Reputation points
2023-02-27T05:07:14.15+00:00 I am also facing the same issue, Indonesia.
Please, give me advices.
-
Sinaga17 0 Reputation points
2023-02-27T07:51:19.6966667+00:00 same issue, from Indonesia
-
Marilee Turscak-MSFT 37,046 Reputation points • Microsoft Employee
2023-02-28T05:06:22.22+00:00 This has been reported to the product team and we are actively investigating. Please create a support ticket if you face this issue.
-
Willy Pratama 0 Reputation points
2023-02-28T07:31:15.3633333+00:00 i have same issue, kindly need your help
-
Waqas 0 Reputation points
2023-02-28T11:33:30.2833333+00:00 I'm facing this issue
TimeStampUTC: 2/28/2023 11:32:43 AM -
rayhan.adi.wicaksono 0 Reputation points
2023-03-02T03:13:49.2566667+00:00 Still facing the same issue today, from Indonesia.
SessionID: 77e8e208-680e-43b6-a15b-ab17df5e685e TimeStampUTC: 3/2/2023 3:11:09 AM
-
Budhy, S.Kom 0 Reputation points
2023-03-02T04:13:22.9466667+00:00 Iam facing the same issue today, March 2nd 2023, I am from Indonesia
-
u2021758 0 Reputation points
2023-03-04T23:19:53.9733333+00:00 I am having this issue in Pakistan
-
Simon Levinoel 0 Reputation points
2023-03-06T11:22:32.62+00:00 I also experienced the same thing so I did not continue, has anyone of you been able to continue?
Btw im from Indonesia.
-
Kenji Prahyudi 5 Reputation points
2023-03-06T15:47:10.1+00:00 I think we can't create a support ticket because we're not even be able to sign up 😅 it seems this issue has been here for some few months. Please resolve this issue as soon as you can, thank you.
-
Kenji Prahyudi 5 Reputation points
2023-03-07T02:22:49.8333333+00:00 Same issue, also from Indonesia
-
Trung Nguyễn Thành 0 Reputation points
2023-03-13T03:33:18.5833333+00:00 I am facing this issue "We are unable to validate your phone number" my country Vietnam
-
Viet Tran 50 Reputation points
2023-03-13T03:57:37.2966667+00:00 same for Vietnam country
-
saeed ahmed 0 Reputation points
2023-03-13T15:43:27.0066667+00:00 I'm currently facing the same issue. I'm from Pakistan
-
Lê Anh Khoa 0 Reputation points
2023-03-14T07:50:00.3933333+00:00 Help me. I still can't do the sign up, and the problem is still in phone number, I use VietNam region
SessionID: b60a6607-9dd0-439e-8a94-0d54d29b5c65
-
Fareed Khatri 0 Reputation points
2023-03-14T10:53:12.4433333+00:00 same issue from pakistan, even after provided alternative number
-
ardi wiranata 0 Reputation points
2023-03-17T06:23:36.12+00:00 I have same issue here, ID: 848d7f83-93cb-4213-8a5e-16b4e9f33308 TimeStampUTC: 3/17/2023 6:16:39 AM
-
Nasir Arslan 0 Reputation points
2023-03-17T20:42:07.6466667+00:00 I am facing the same issue in Pakistan as of (3-17-2023)
-
Nasir Arslan 0 Reputation points
2023-03-17T20:43:06.23+00:00 SessionID: 6562287d-caf5-4243-9b4a-f945f9d34c0a TimeStampUTC: 3/17/2023 8:40:14 PM
here is the details of same error, Please resolve -
Ahmed Samir 0 Reputation points
2023-03-18T20:21:18.7733333+00:00 solved when I tried from Edge browser
-
Ahmed Samir 0 Reputation points
2023-03-18T20:25:03.96+00:00 solved when I tried from Edge browser
-
Thien Nguyen 0 Reputation points
2023-03-20T07:16:06.6+00:00 SessionID: 4d48f7f6-f246-4ab8-b0fc-7d6887ff8aae TimeStampUTC: 3/20/2023 7:07:57 AM
Hi, I'm in Vietnam and facing this issue when validating phone number in azure subscription create screen.
-
Awais Sajid 0 Reputation points
2023-03-20T11:47:43.3333333+00:00 Still facing the same issue from Pakistan..
-
RamsWeb 5 Reputation points
2023-03-20T15:55:30.94+00:00 i am still having this issue from Indonesia
-
hamza ch 0 Reputation points
2023-03-20T18:06:11.2433333+00:00 Same issue facing in pakistan any suggestions plz
-
Budi K 0 Reputation points
2023-03-22T10:25:30.0566667+00:00 22 March and still having the same issue...common microsoft engineer...
-
Budi K 0 Reputation points
2023-03-22T10:25:49.6333333+00:00 Same here in Indonesia
-
asif azfar 15 Reputation points
2023-03-22T23:13:14.46+00:00 I am currently facing this issue in Pakistan.
SessionID: 5c5f2aef-35e6-4e16-9461-51e6d0b71e1b TimeStampUTC: 3/22/2023 11:10:44 PM
-
Umair Shahid 0 Reputation points
2023-03-23T11:14:26.7866667+00:00 SessionID: 589397f0-7f3b-4357-b4da-e361feb5c94c TimeStampUTC: 3/23/2023 11:10:59 AM
Facing the same issue in Pakistan. Please resolve
-
Abdul Razzaq 5 Reputation points
2023-03-23T19:10:13.2533333+00:00 Hi,
I am still facing the above issue. Can you please do some needful? -
Hamzza Khan 0 Reputation points
2023-03-24T22:45:24.3233333+00:00 facing the same issue..
-
Lukman Hakim 0 Reputation points
2023-03-25T04:26:26.3333333+00:00 Facing similar issue in Indonesia (+62). Please fix this ASAP. Thx.
-
Lukman Hakim 0 Reputation points
2023-03-25T05:33:28.7966667+00:00 Problem still persists for +62.
SessionID: c72ca006-b5c2-4b3e-93fa-bae48f6d3450 TimeStampUTC: 3/25/2023 5:32:32 AM
-
Umer Azaz 0 Reputation points
2023-03-26T19:07:24.9933333+00:00 Same issue.
-
Mohammed Youssef 0 Reputation points
2023-03-27T23:03:30.4466667+00:00 I have the same problem verifying phone number (from Egypt)
TimeStampUTC: 3/27/2023 10:57:40 PM
-
Fadhilah K. L 0 Reputation points
2023-03-29T05:05:15.5+00:00 I am still facing this issue while doing verification from my old account in Indonesia.
SessionID: 554c9fa1-bc9f-4dac-8fae-58110a3b0786 -
Hendy Waskito 0 Reputation points
2023-03-29T10:19:29.2+00:00 I'm still facing same issue, in Indonesia.
SessionID: 2a0e22df-be59-43f4-8d3e-e0962da85b03 TimeStampUTC: 3/29/2023 10:17:39 AM
-
Dhanushka Ranaweera 0 Reputation points
2023-04-01T13:37:59.93+00:00 I am currently facing this issue in Sri Lanka.
-
khuda bux rind 0 Reputation points
2023-04-06T15:59:38.6533333+00:00 I am facing this issue "We are unable to validate your phone number" my country Pakistan
-
Waleed Ali 0 Reputation points
2023-04-07T07:16:55.9966667+00:00 I am currently facing this issue in Pakistan.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
HARRY SHUWANTO 0 Reputation points
2023-04-10T13:06:38.2933333+00:00 I'm facing the same issue in Indonesia.
-
SIPP KAO 0 Reputation points
2023-04-11T06:42:23.1066667+00:00 sama mas saya jg ga bisa daftar
-
B2C Demo 0 Reputation points
2023-04-11T07:38:46.4066667+00:00 We are still getting the issue.
When it will be resolved? -
Amores, Shine 0 Reputation points
2023-04-11T15:59:33.0233333+00:00 same from Philippines
-
Amores, Shine 0 Reputation points
2023-04-11T16:22:37.5733333+00:00 I figured out how to solve the problem. Just use Microsoft Edge and not any browser. It worked for me
-
27159176 0 Reputation points
2023-04-13T18:01:05.42+00:00 Same Issue
-
Hendra Kusumah 0 Reputation points
2023-04-15T23:36:33.5733333+00:00 I am facing the same issue. I cannot validate my phone number, and I already followed the instructions clearly for Indonesia.
-
raul pitarque 0 Reputation points
2023-04-20T06:20:20.5066667+00:00 Same issue in Spain. I have tried edge,chrome and firefox. Id: 00000000-21fe-45df-bf63-8460ef7b9cf8
-
eren sahin 0 Reputation points
2023-04-25T12:52:31.55+00:00 Same issue , from Turkey
SessionID: c103849f-117d-4e4a-b97c-57343f0b37a8 TimeStampUTC: 4/25/2023 12:51:41 PM
-
Khalifah Lazuardi Firmansyah 0 Reputation points
2023-04-25T14:45:46.9233333+00:00 same issue here for Indonesian number SessionID: b8a1f14e-3fc9-45c5-8e9c-b2bc31dd6a8c
-
AIMEN KHAOUID 0 Reputation points
2023-04-29T02:43:09.3666667+00:00 I’m still having this issue. From Morocco.
-
Tamoor Khan 0 Reputation points
2023-04-30T11:19:40.48+00:00 We’re unable to validate your phone number
Phone validation is required to confirm your identity and complete signup.
same issue
-
Tamoor Khan 0 Reputation points
2023-04-30T11:20:01.7033333+00:00 We’re unable to validate your phone number
Phone validation is required to confirm your identity and complete signup.
same issue
-
elvis halim 5 Reputation points
2023-05-04T18:43:59.4266667+00:00 still cannot validate my phone number.
SessionID: 028b8d4b-7e74-4e81-946d-487e1b150396 TimeStampUTC: 5/4/2023 6:42:32 PM
try using microsoft edge also fail. please help
-
Indramal Wansekara 0 Reputation points
2023-05-06T02:45:10.4933333+00:00 Same Issue in Sri Lanka
-
Agung 0 Reputation points
2023-05-08T03:40:18.1433333+00:00 I'm currently facing the same issue. I'm from Indonesia.
-
Quyen Pham 0 Reputation points
2023-05-08T07:38:08.6466667+00:00 Still have this issue, I'm from Vietnam
-
Nam Vu 0 Reputation points
2023-05-09T10:41:57.36+00:00 I am facing this issue "We are unable to validate your phone number" my country Vietnam
-
Marilee Turscak-MSFT 37,046 Reputation points • Microsoft Employee
2023-05-09T17:46:11.49+00:00 Please create a support case if you are facing this issue. We are unable to diagnose through the forums and get the logs and phone information needed to resolve this.
-
Qaisar Nisar 0 Reputation points
2023-05-23T11:15:52.78+00:00 I am facing the same issue I cannot validate my phone number, also I already follow the instruction clearly for Pakistan.
-
Usman Mansoor 0 Reputation points
2023-06-03T07:13:27.56+00:00 Same in Pakistan also
-
MuhammadIbrahimAlvi-1948 0 Reputation points
2023-06-03T16:01:43.1566667+00:00 I am facing this issue from the country of Pakistan.
-
MuhammadIbrahimAlvi-1948 0 Reputation points
2023-06-03T16:02:27.4766667+00:00 I am facing this issue "We are unable to validate your phone number" my country Pakistan
-
裕柱 肖 0 Reputation points
2023-06-06T16:08:08.87+00:00 session ID: 5799080f-d992-4134-95bd-1909d182fe6f
I am still facing this issue. Country: china
-
Voste 25 Reputation points
2023-06-06T16:14:49.1+00:00 I having same problem in Serbia
SessionID: f5f6f1c0-16a2-4663-8725-b81a41ec9fd6 -
Lemi Srb 0 Reputation points
2023-06-08T04:36:27.99+00:00 Hello, I'm trying to register from Serbia with a phone number that is capable of receiving sms, but I can't start the free trial period on the azure portal. I am using Azure for education to learn InTune, is there any other way to activate the trial period? SessionID: 259aac75-b9b9-4dc8-a06f-2085914e50b5TimeStampUTC: 6/8/2023 4:37:40 AM
-
Jerome Abordo 0 Reputation points
2023-06-08T07:31:34.74+00:00 same from manila
-
Leo P. Natividad 0 Reputation points
2023-06-08T08:03:57.77+00:00 also experiencing the same issue... from Manila, Philippines. Any update?
-
khaled Hesham 0 Reputation points
2023-06-08T11:05:13.03+00:00 Same in egypt, my phone number: +201111079032, when i enter 1111079032 it gives me the same error
-
Eng lamia mohamed 0 Reputation points
2023-06-08T11:18:54.4866667+00:00 I face the same error in Egypt , and I already created support ticket but no one replied on it
-
Jingru Gong 0 Reputation points
2023-06-08T14:34:50.9066667+00:00 I am facing the same issue in US, checked all the troubleshooting tips, still not working.
my phone number is <PII Removed>
-
marten.sw2021 0 Reputation points
2023-06-08T16:17:47.6566667+00:00 i am still having this issue from Egypt
-
marten.sw2021 0 Reputation points
2023-06-08T16:30:09.5066667+00:00 i am still having this issue from Egypt
-
Marilee Turscak-MSFT 37,046 Reputation points • Microsoft Employee
2023-06-08T17:59:28.7433333+00:00 Please create a support ticket to resolve this issue. We cannot get the information needed over the forums.
-
Jingru Gong 0 Reputation points
2023-06-08T18:29:44.8933333+00:00 @Marilee Turscak-MSFT Hi, I tried to create the ticket, but went into the issue as below
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Farolan Faisal 0 Reputation points
2023-06-10T23:34:54.5733333+00:00 I'm also facing the same phone number validation issue from Indonesia. Tried with and without country code, same results.
-
tom yorke 0 Reputation points
2023-06-13T17:11:01.22+00:00 still having issue for indonesia phone number, come on microsoft
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Ahmed Suluks 0 Reputation points
2023-06-17T05:26:57.4566667+00:00 From Turkey and also have problem. Please help
-
Ahmed Suluks 0 Reputation points
2023-06-17T05:28:33.4133333+00:00 It is urgent.
-
yirmiuc saat 0 Reputation points
2023-06-17T05:30:57.8766667+00:00 +1 for this issue.
-
Gonu Gonu 0 Reputation points
2023-06-17T05:33:39.1433333+00:00 There should be a solution for this.
-
Yohan Engineer 0 Reputation points
2023-06-17T05:43:23.6566667+00:00 Same issue in Spain. I have tried edge,chrome and firefox
-
Иван Юлиянов Атанасов 0 Reputation points
2023-06-17T13:17:28.99+00:00 Same from Bulgaria.
-
19962890 5 Reputation points
2023-06-17T23:28:49.6033333+00:00 I am facing the same issue
-
Peter Warsawyk 0 Reputation points
2023-06-18T14:29:55.1633333+00:00 I hope this has been reported to the product team. Looking for a solution
-
Peter Warsawyk 0 Reputation points
2023-06-20T16:30:37.5666667+00:00 could you get any solution?
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Ahmed Sayeed 0 Reputation points
2023-06-21T15:25:35.9866667+00:00 I think problem keeps going. I couldn't find a solution.
-
Ahmed Sayeed 0 Reputation points
2023-06-21T15:38:36.96+00:00 I hope soon
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Ahmed Sayeed 0 Reputation points
2023-06-21T17:03:24.45+00:00 from Egypt. I couldn't get verification
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
-
Bashar Salloum 0 Reputation points
2023-08-24T05:53:50.61+00:00 I am facing this same issue in UAE despite the correct phone number format
-
daniel.blank 0 Reputation points
2023-09-26T19:49:51.9166667+00:00 Same here in Brazil
-
Suman Bora 0 Reputation points
2023-11-11T08:12:07.59+00:00 Having same problem in india unable to verify my number
-
Oleksandr Petrovskyi 40 Reputation points
2023-11-19T09:38:04.0566667+00:00 The same issue with Ukraine. And the same error during creating a ticket. Please assist on the problem.
-
Alex 0 Reputation points
2023-11-20T19:51:15.2233333+00:00 Same issue, the issue is still here since jan 2023...
for 40 min i still cannot create an account, best entry level user experience of azure -
Saksuriya Sarasuk 0 Reputation points
2023-11-26T05:41:09.0133333+00:00 same hear in thailand
-
Serhii Iliushchenko 10 Reputation points
2023-12-10T16:00:21.19+00:00 The same issue for Ukraine. The problem has been going on since January 2023. Are you going to fix it?!
-
Serhii Iliushchenko 10 Reputation points
2023-12-10T16:01:17.9133333+00:00 The same issue for Ukraine. The problem has been going on since January 2023. Are you going to fix it?!
-
Maksym Olshevskyi 0 Reputation points
2023-12-18T08:52:00.6233333+00:00 The same issue for Ukraine,
SessionID: ae268c38-b11b-4663-899a-3e34e03a632d TimeStampUTC: 12/18/2023 8:14:15 AM -
Maryum 0 Reputation points
2023-12-20T13:48:17.8533333+00:00 facing same issue
-
Jerónimo Misa 0 Reputation points
2023-12-20T17:49:20.2066667+00:00 Facing exact same issue. Argentina phone number
-
Huy Đinh 0 Reputation points
2024-03-28T06:00:19.9566667+00:00 I am currently facing this issue in Vienam
-
Trịnh Bách 20 Reputation points
2024-03-30T02:54:39.8833333+00:00 same issue with Vietnam region
-
Lê Bảo Linh-65IT1 0 Reputation points
2024-11-23T15:38:11.7466667+00:00 Same, for the country of Vietnam as well
-
bảo hoàng 0 Reputation points
2024-11-26T14:28:32.8066667+00:00 26-11-2024 Im still facing with this problem, Im from VietNam
-
Nasser Gazi 0 Reputation points
2024-11-28T18:39:12.41+00:00 I am experiencing this problem in the UK. It is NOT a VoIP number. I am not entering the country code.
-
Roshan Pandey 0 Reputation points
2024-11-29T21:32:48.27+00:00 Hi,
I am facing the same issue. I tried suggested validations and checks but nothing seems to be working. I am based in the UK. Can you please suggest what needs to be done?
As my account is not verified I am unable to create a support ticket.
Edit: SessionID: bb0d2720-51f7-467a-bc83-c5e7761902c1 TimeStampUTC: 11/29/2024 9:28:55 PM
-
Davi Menezes Martins 0 Reputation points
2024-11-30T01:35:17.5233333+00:00 Sou do Brasil e estou com esse problema.
Nenhuma solução ainda? -
A Tree Shine 0 Reputation points
2024-12-01T15:27:02.5933333+00:00 Same issue from me. REGION bangladesh (+880)
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Pratik Nichit 10 Reputation points
2024-12-03T06:29:47.63+00:00 I am going through the same issue from India does any one know an solution please let me know
error :
While signing up for an Azure Free account, I received this error message:
We’re unable to validate your phone number
Phone validation is required to confirm your identity and complete signup.
-
Cormac Purtill 0 Reputation points
2024-12-04T14:24:18.33+00:00 Same problem in the UK, no country code, mobile and landline, entering with and without the leading zero.
-
Patrick Martin 5 Reputation points
2024-12-04T16:43:17.0433333+00:00 Same issue in UK
-
Cormac Purtill 0 Reputation points
2024-12-04T16:47:58.9266667+00:00 I found a workaround - the 'different number' doesn't have to be in the same region as you, so I checked which other countries work OK, and got a pal in another country to send me the code that went to his phone!
-
Rennjay Encinares Soterio 0 Reputation points
2024-12-05T01:56:07.33+00:00 Mine was resolved by creating a support ticket in the Azure portal. They mentioned that my account was flagged as malicious and unblocked it. When I tried again, doesn't prompt me the phone number again and only the credit card.
-
Ganesh Bhangare 0 Reputation points
2024-12-05T07:35:09.7466667+00:00 facing same issue
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Muhammad Fahad 0 Reputation points
2024-12-05T07:47:10.0766667+00:00 I'm facing this issue while verifying my number on Azure "We are unable to validate your number"
-
Kashyap Krishna 0 Reputation points
2024-12-05T12:44:42.4233333+00:00 I am facing the same issue in India as well. Please fix the bug, I tried different browsers, different numbers. Should I try giving a US registered phone number?
SessionID: ced67b45-e6f8-4b1c-a351-c4dbf86ea048 TimeStampUTC: 12/5/2024 12:34:45 PM
We’re unable to validate your phone number
Phone validation is required to confirm your identity and complete signup.
-
Deleted
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
-
Andriy Gonchar 0 Reputation points
2024-12-10T20:03:49.07+00:00 The same issue in Ukraine:
SessionID: ae1a8141-3e21-4178-8a6c-71116fbb16d8 TimeStampUTC: 12/10/2024 7:44:31 PM
We’re unable to validate your phone number
Phone validation is required to confirm your identity and complete signup.
Reenter your SMS verification code, or try again with a different phone number.
-
Andriy Gonchar 0 Reputation points
2024-12-10T20:05:15.8433333+00:00 The same issue is in Ukraine:
SessionID: ae1a8141-3e21-4178-8a6c-71116fbb16d8 TimeStampUTC: 12/10/2024 7:44:31 PM
We’re unable to validate your phone number
Phone validation is required to confirm your identity and complete signup.
Reenter your SMS verification code, or try again with a different phone number.
-
Josafat 0 Reputation points
2024-12-12T07:14:33.66+00:00 Same issue from Indonesia
SessionID: b874bbfe-4c86-436b-b72c-15019f424e45 TimeStampUTC: 12/12/2024 7:13:12 AM
please fix -
Demo Capacita 0 Reputation points
2024-12-12T15:31:16.1566667+00:00 I have de same issue
SessionID: 15fe6b52-f046-4e2d-b0ae-2452c925bc35
Could you please help me?
-
Chathurya Hewage 0 Reputation points
2024-12-13T17:13:26.13+00:00 I faced same issue from Sri Lanka,
How can I solve this. -
didi 0 Reputation points
2024-12-22T06:18:57.71+00:00 +++++++++++1,and i had tried all of the phone numbers in my family
-
Volodymyr Prokopovych 0 Reputation points
2024-12-22T09:08:50.02+00:00 Still facing the issue, please give me any solution, from Ukraine
Sign in to comment
25 answers
Sort by: Most helpful
-
Deleted
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
-
Deleted
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
-
Deleted
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
-
Deleted
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
-
Amores, Shine 0 Reputation points
2023-04-11T16:23:33.35+00:00