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Fix: The warning "Specified has newer version 5.6.6 than may be created by this tool 5.6.5." is generated when installing the SEViewer Database in AVIcode 5.6

KBJust an FYI on a new AVIcode Knowledge Base article we published this morning:

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Symptoms

During the installation of the AVIcode 5.6 SEViewer, the following warning is generated when testing the connection to the database:

"Specified <SEViewerDBName> has newer version 5.6.6 than may be created by this tool 5.6.5. Please specify another database name."

The database is the correct version and may have been used previously by the version 5.6 SEViewer.

Cause

The installation of the AVIcode Advisor increments the database version from 5.6.5 to 5.6.6. The installation program for the SEViewer is configured to block installation for databases that do not have version 5.6.5. The following scenario can cause these symptoms:

- Install SEViewer version 5.6SP1 and create a new database with version 5.6.5 during install.
- Install Advisor version 5.6.SP1, configure and create the database during install.
- Uninstall Advisor
- Uninstall SEViewer
- Reinstall SEViewer 5.6SP1 again and test the connection to the existing SEViewer database.

Resolution

Option 1: Reinstall AVIcode Advisor (configuration is not required), then install SEViewer.

Option 2: Modify the value for "DBversion" in the file "SEViewer.config"

  1. Navigate to the folder "C:\Program Files (x86)\AVIcode\Intercept\SEViewer"
  2. Open the file "SEViewer.config" in notepad or another text editor.
  3. Locate the following entry:
    <defaultSettings>

    <add type="DBVersion" value="5.6.5" />

    </defaultSettings>
  4. Change the value from 5.6.5 to 5.6.6

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The information above was published today in the following Microsoft Knowledge Base article written by Rich Pesenko:

KB2522412 - The warning "Specified <SEViewerDBName> has newer version 5.6.6 than may be created by this tool 5.6.5." is generated when installing the SEViewer Database in AVIcode 5.6

J.C. Hornbeck | System Center Knowledge Engineer

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The Service Manager Team blog: http: https://blogs.technet.com/b/servicemanager
The AVIcode Team blog: http: https://blogs.technet.com/b/avicode
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