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Troubleshoot line items

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The Troubleshooting tab of the Line Item Details window provides troubleshooting information and tools for the selected line item in the Impression Funnel, Troubleshooting Reports, and Bid Request Sampler sections.

Important

The Microsoft Monetize Monitoring feature is in Open Beta and currently only supports deal line items, augmented line items (ALI), and guaranteed delivery augmented line items (GDALI). It is subject to change without notice and is only available to select clients.

The Troubleshooting window is available when a line item is selected from the Line Items window (see Monitor Line Items for more information).

To access the Troubleshooting window:

  1. On the Line Items window, select the appropriate progress tab (All, Upcoming, In Progress, or Completed).

    See Monitor Line Items for more information.

  2. Click anywhere in the row of the line item you want to troubleshoot to open the Line Item Details window.

    Note

    You can search for line items by line item name, line item ID, deal name, or deal ID.

  3. On the Line Item Details window, click the Troubleshooting tab to open the Troubleshooting window.

    You can now select the following expandable Troubleshooting sections:

    • Impression Funnel - provides detailed metrics, graphs, and suggestions to resolve issues. See Impression Funnel for more information.
    • Troubleshooting Reports - provides easy access to the most common reports for troubleshooting. See Troubleshooting Reports for more information.
    • Bid Request Sampler - lets users generate sample bid requests to buyers. See Sample Bid Requests for more information.