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Alerts in Windows 365

The Windows 365 Alerts system notifies you when specific events occur in your Cloud PC environment, like connection, provisioning, or image upload failures. There are also alerts to notify you when you've reached or passed the maximum concurrency threshold for Windows 365 Frontline Cloud PCs. By default, alerts appear in the Microsoft Intune admin center as pop-up notifications (you can also turn on email notifications). You can customize the built-in alert rules:

  • Set conditions and thresholds for triggering alerts.
  • Define the severity of alerts.
  • Turn each alert rule on or off.
  • Configure each alert to notify you in the console and/or by email.

If emails are turned on, when an alert rule is triggered, one email is sent to the designated email address. After the alert is resolved, if it's triggered again, anohter emila is sent to the designated address.

Requirements

To see alerts, your account must meet the following requirements:

  • Windows 365 Enterprise
  • One of the following roles:
    • Intune Administrator
    • Windows 365 Administrator

View alerts

To view the list of recent alerts, sign in to the Microsoft Intune admin center > Tenant administration > Alerts.

Screenshot of view alerts

Filters

By default, only active alerts are shown. You can use the Add filter option to filter by:

  • Severity
    • Informational
    • Warning
    • Critical
  • State
    • Active
    • Resolved

Alert summary

You can select an alert from the list to see a summary of that alert.

Screenshot of view alert.

Select the link next to Reports to see more details.

Customize alert rule

  1. Sign in to the Microsoft Intune admin center > Tenant administration > Alerts > Alert rules.

    Screenshot of view alert rules.

  2. Select a rule from the list.

  3. On the System rule page, make any changes that you want in the Conditions, Settings, and Notifications sections.

    Screenshot of system rule.

  4. Select Apply to save the changes to the rule.

Next steps

For more troubleshooting information, see Troubleshooting.