Exercise - Create a workflow that triggers when a new message is created

Completed

In this exercise, you create your first flow by using Power Automate for Teams. For this example, you create an automated workflow that creates a Planner task each time a message with the word "task" in the subject line is posted to a Teams channel. The flow needs a Planner to create the tasks in. You can identify an existing Planner plan or create a new one.

Step 1: Create a new flow

To create a new flow, follow these steps:

  1. From Teams, open the Workflows application. (If Workflows doesn't appear in the rail, select the ellipsis in the rail and search for it). Notice that the Home tab includes a list of the currently active flows and some Teams templates to choose from.

    Screenshot showing the Workflows App if it is not already added.

  2. From the Home tab, select + New flow, which takes you to the Create tab.

    Screenshot of Power Automate Home screen with rail buttons, home tab and New Flow highlighted.

  3. In the Create tab, notice that the menu down the left side gives you the option to select templates related to the task you’re trying to automate. Select + Create from blank in the top right of the screen.

    Screenshot of Power Automate Create screen with Create from Blank highlighted.

  4. Notice how Power Automate initiates a new flow within Teams. Rename your flow by selecting the word Untitled in the upper left of the menu bar and type in a name. Next, we create the flow.

    Screenshot of the flow initiation with Untitled highlighted.

Step 2: Build the flow in Power Automate editor

In the Search connectors and triggers search field, search for "Teams when a new channel" and select the trigger When a new channel message is added.

To have the flow monitor the correct Teams channel for new messages, make selections from both the Team and Channel drop-downs. The channels automatically filter based on the Team that is selected.

Select New step to continue.

Screenshot of the When a new channel message is added dialog box.

Now let's add a condition to search the subject of the messages to see if they have the word "task" in them. In the Choose an operation menu, select Condition from the available actions. (If you don't see it, enter Condition in the search field and then select it from the search results.)

Screenshot of the Choose an operation options box with Condition highlighted.

Within the Condition step, select the Choose a value field to view the available dynamic content. Dynamic content is the information that the flow has available based on the triggers and previous steps that took place.

Screenshot of the Condition action with the choose a value field highlighted and the dynamic content options showing.

  1. From the list of dynamic content, scroll down and select Message subject. (Alternatively, you can input subject in the Search field to narrow the results.)

  2. In the middle drop-down menu, select contains.

  3. Enter task in the box on the right.

Screenshot of the Condition action with Message contains task.

Now, when the Message subject contains the word "task," it performs actions in the If yes area. The conditions in Power Automate are case-sensitive, so you need to add a few more conditions to detect common variations such as "Task" and "TASK." Select + Add and then select + Add Row. Use the same condition each time with Message subject from dynamic content.

A new selection appears at the top of the Condition window to switch between the following statements:

  • And - All conditions must be true.

  • Or - Only one of the conditions must be true.

Change the selection to Or.

Screenshot of the Condition action with three Or rows.

The Condition action provides two options for further actions, If yes and If no. If the condition is true, then we create a new Planner task. We don't need any actions if the condition is false, so we leave the If no condition blank.

In the If yes condition box, select Add an action.

Enter planner and then select Create a task from the results.

Screenshot of the Choose an operation dialog box with search results for planner.

The Create a task step appears in the If yes field for your Condition step. Fill out the needed information for the Planner task as in this table.

Field Value
Group ID Select the group that has your Planner
Plan ID Select the Planner for the new task
Title Select dynamic content Message body content
Start Date Time Select dynamic content Message created DateTime

When you complete the task, select Save at the bottom of the editing window, or in the toolbar to complete the flow.

You can now review the flow and see how it works. The flow is triggered when a new message is posted in a specific Teams channel. Next, you should check for the word "task" in the message subject. If yes, the system creates a new Planner task. If no, the system doesn't take action.

Screenshot of the flow. The flow triggers when a new message posts. If the subject contains "task," create a new Planner task.

Step 3: Test the flow

Send a message to the Teams channel that the flow is monitoring. Press the format icon under your message to bring up the format with the subject header.

Screenshot of the message with Add a subject entry field and the format button highlighted.

In the subject line, enter a subject including the word task and send the message.

Screenshot of the message with the subject New task.

The Teams connector checks for a new message in three-minute intervals. Next, open Planner and watch for the new task to be created. The message body should be the task title. Select the task to check the start date and see if it was set to the same date as the message.

Screenshot of Planner showing the new task.

You can view the flow's run history for the last 28 days to see how long it takes the flow to run and if it was successful:

  1. Open Power Automate for Teams.

  2. From the Home tab, select the flow that you created, listed under Flow name. The details screen view shows you more information on your flow and the 28-day run history.

Screenshot of the Create Planner Task from Teams with the 28-day run history highlighted.

Select the run, by selecting the date/time to see more information and troubleshoot each step of the flow. You can select each step and expand it to see the data/results. In this screenshot, we expanded the Condition and Create a task steps so you can get an idea of the data flow.

Screenshot of the Power Automate run with the condition and create a task steps highlighted and expanded.