Provide support - Get service request details by ID

Service:

Partner Center Rest

API Version:

v1

取得服務要求

GET https://api.partnercenter.microsoft.com/v1/servicerequests/{service_request_id}

URI 參數

名稱	位於	必要	類型	Description
service_request_id	path	True	string	服務要求識別碼

要求標頭

名稱	必要	類型	Description
IncludeOrganizationRequests		string	存在時，會在嘗試擷取服務要求之前，先授權呼叫端支援要求管理員角色。 需要授權作為支援要求管理員才能擷取組織服務要求。

回應

名稱	類型	Description
200 OK	ServiceRequest	Success Media Types: "text/plain", "application/json", "text/json"
403 Forbidden	ProblemDetails	禁止 Media Types: "text/plain", "application/json", "text/json"
404 Not Found	ProblemDetails	找不到 Media Types: "text/plain", "application/json", "text/json"
Other Status Codes	ProblemDetails	錯誤 Media Types: "text/plain", "application/json", "text/json"

定義

名稱	Description
BookingAppointment
DateTimeTimeZone
FileInfo
ProblemDetails
ResourceAttributes
ServiceRequest
ServiceRequestAdditionalInfo
ServiceRequestContact
ServiceRequestNote
ServiceRequestOrganization
ServiceRequestSeverity
ServiceRequestStatus

BookingAppointment

名稱	類型	Description
customerEmailAddress	string	customerEmailAddress
customerName	string
customerPhone	string
end	DateTimeTimeZone
notes	string
serviceRequestId	string
start	DateTimeTimeZone

DateTimeTimeZone

名稱	類型	Description
dateTime	string
timeZone	string

FileInfo

名稱	類型	Description
comment	string
extensionType	string
fileNameWithoutExtension	string
fileSize	integer
id	string
location	string

ProblemDetails

名稱	類型	Description
detail	string
instance	string
status	integer
title	string
type	string

ResourceAttributes

名稱	類型	Description
etag	string
objectType	string

ServiceRequest

名稱	類型	Description
additionalInfo	ServiceRequestAdditionalInfo[]
appointment	BookingAppointment
attributes	ResourceAttributes
countryCode	string
createdDate	string
creationChannel	string
description	string
emailCcList	string[]
fileLinks	FileInfo[]
id	string
lastClosedDate	string
lastModifiedDate	string
lastUpdatedBy	ServiceRequestContact
newNote	ServiceRequestNote
notes	ServiceRequestNote[]
organization	ServiceRequestOrganization
primaryContact	ServiceRequestContact
productId	string
productName	string
severity	ServiceRequestSeverity
status	ServiceRequestStatus
supportTopicDescription	string
supportTopicId	string
supportTopicName	string
title	string

ServiceRequestAdditionalInfo

名稱	類型	Description
payLoad
type	string

ServiceRequestContact

名稱	類型	Description
contactId	string
email	string
firstName	string
lastName	string
organization	ServiceRequestOrganization
phoneNumber	string
preferredContactMethod	string

ServiceRequestNote

名稱	類型	Description
createdByName	string
createdDate	string
text	string
updatedByName	string

ServiceRequestOrganization

名稱	類型	Description
id	string
name	string
phoneNumber	string

ServiceRequestSeverity

名稱	類型	Description
0	Integer
1	Integer
2	Integer
3	Integer

ServiceRequestStatus

名稱	類型	Description
0	Integer
1	Integer
2	Integer
3	Integer