Release history

This is the release history page for the Unified Service Desk Developer Guide.

Release history for Version 1.2.0, April 2015

New and updated topics	Description of changes
Use Parature knowledge for effective customer engagement Configure Parature knowledge base in Unified Service Desk Walkthrough 8: Use Parature knowledge within your agent application KM Control (Hosted Control)	New topics containing information about how to configure Parature knowledge management integration in Unified Service Desk.
Global Manager (Hosted Control)	Added information about the new CopyToClipboard action.
Standard Web Application (Hosted Control)	Added information about the enhanced Navigate action.
CRM Page (Hosted Control)	Added information about the enhanced Navigate action.
Panel Layout (Hosted Control)	Added information about the new SetVisualProperty action.
Add a UII action to a hosted control	New topic containing information on how to manually add a UII action to a hosted control.
Panels, panel types, and panel layouts in Unified Service Desk	Added information about the new USDPopUpPanel panel type.

New and updated topics	Description of changes
New document	Initial version for the Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM Online release.