Unit Duration (Min.) Field, Interaction Template Table
Specifies the usual duration of interactions created using the interaction template.
When you create an interaction using the interaction template, the program uses the contents of this field as a default value in the Unit Duration (Min.) field in the Create Interaction wizard or Segment window.
Tip
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Parent Tables
| Table | Location |
|---|---|
| Interaction Template Table | Relationship Management |
| Interaction Template Table | Relationship Management |